Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans.
Assist Sales Representatives with plant surveys of prospective customers.
Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts
Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support to other District Sales Representatives.
Provide technical support to customers; identifying and resolving customer pain points, escalating as required.
Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.
Support services include: Sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities.
Comply with all safety procedures and promptly document any workplace incidents.
Job Requirements:
Diploma/Bachelor's degree or equivalent in Chemistry/ Engineering
Fluent in English and Bahasa Malaysia, Mandarin is an advantage.
Proactive, independent and positive attitude with business mindset.
Must have a valid Driver's License and acceptable Motor Vehicle Record.
Experience working with Microsoft Office Suite.
Others Information: For those who have what it takes, please send in resume to: Recruitment Consultant : Sally Email : Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd Lot No.28-03, 28th Floor, Public Bank Tower, No.19, Jalan Wong Ah Fook, 80000 Johor Bahru, Johor. Tel : 607 -2233 228