Application Service Support, Manager (it Service Provider)
Kuala Lumpur, Malaysia
Job Description
Open Position: Application Service Support, Manager (IT Service Provider)
An IT service provider is currently hiring Application Service Support, Manager to join them in their Kuala Lumpur office.
Key responsibilities include:
- Bachelor\xe2\x80\x99s degree in IT/ Computer Science or any related area.
- Minimum of 8 years\xe2\x80\x99 experience in an IT industry with experience working as Level 2 or 3 Technical Support.
- Provide overall direction for the IT Service Support team members covering Application, Database and etc.
- Manage complex customer issues, coordinating appropriate technical personnel, defining workplan, deadlines and driving customer communications until customer has confirmed issue resolution.
- Ensure depth and breadth of technical skills are maintained across the team to support customer demand.
- Monitor the overall quality of service provided by the departments for our clients.
- Having professional IT certifications would be an added advantage.
- Possess strong interpersonal and communication skills.
Visit today.
Please take note that only shortlisted candidates will be notified.
#IT #ServiceSupport #TechnicalSupport #ITIL #SQL #Database #CRM #CV #career #jobs #jobsmalaysia #jobsopportunity #btcmalaysia #btcrecruitment #Malaysia #tehtarik #tehtarikmalaysia
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD901187
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationKuala Lumpur, Malaysia
-
EducationNot mentioned