Application Service Support, Manager (it Service Provider)

Kuala Lumpur, Malaysia

Job Description


Open Position: Application Service Support, Manager (IT Service Provider)

An IT service provider is currently hiring Application Service Support, Manager to join them in their Kuala Lumpur office.

Key responsibilities include:

  • Bachelor\xe2\x80\x99s degree in IT/ Computer Science or any related area.
  • Minimum of 8 years\xe2\x80\x99 experience in an IT industry with experience working as Level 2 or 3 Technical Support.
  • Provide overall direction for the IT Service Support team members covering Application, Database and etc.
  • Manage complex customer issues, coordinating appropriate technical personnel, defining workplan, deadlines and driving customer communications until customer has confirmed issue resolution.
  • Ensure depth and breadth of technical skills are maintained across the team to support customer demand.
  • Monitor the overall quality of service provided by the departments for our clients.
  • Having professional IT certifications would be an added advantage.
  • Possess strong interpersonal and communication skills.
If you are interested, please send your CV to for a confidential discussion.

Visit today.

Please take note that only shortlisted candidates will be notified.

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Job Detail

  • Job Id
    JD980058
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned