Job Description

Position:

Application Specialist

Department:

Clinical

Location:

Bandar Sri Damansara

Note Added Advantage :

someone with a transfusion (blood bank) background or molecular (HLA) background, or both.

Responsibilities:

Responsible for providing application support, training, and technical guidance for the clinical diagnostic products carried by Biomed Global to both external and internal stakeholders. The Application Specialist contributes to business activities through strong biomedical science knowledge, effective communication, and customer-focused service. This field-based position, based in Kuala Lumpur, includes conducting product demonstrations, assisting with installations and validations, preparing technical reports, and ensuring timely follow-up to maintain high customer satisfaction. The role also involves collaborating with internal teams, gathering customer feedback for improvement, and staying updated on relevant clinical and technical developments while supporting customers across Malaysia.

Requirements:

Bachelor's Degree in Biomedical Sciences or Medical Laboratory Technology (Master's degree is an advantage) with CGPA > 3.0

Minimum 2 years of medical laboratory experience, with mandatory experience in blood transfusion or transplant (HLA) laboratory.

Experience in transplant/HLA laboratory is an added advantage. Strong communication skills in both Malay and English (spoken and written). Good interpersonal skills with a strong focus on customer service. Strong analytical, troubleshooting, reporting, and presentation skills. Proficient in Microsoft Office (Word, Excel, PowerPoint). Responsible, independent, well-organized, and able to manage time effectively. Proactive in learning technical knowledge related to instruments, reagents, software, and clinical diagnostic applications. Must have own transport and be willing to travel within Malaysia (travel allowance provided).

Benefits

Travel allowance Petrol claims Meal allowances during field assignments Performance-based bonus Opportunity to learn and work with internationally recognized diagnostic brands Supportive, friendly and collaborative working environment Comfortable and modern office with excellent facilities (gym and swimming pool) Free parking available on premises.
Job Type: Permanent

Pay: RM3,000.00 - RM4,100.00 per month

Benefits:

Cell phone reimbursement Dental insurance Flexible schedule Free parking Gym membership Health insurance Maternity leave Opportunities for promotion Professional development Vision insurance
Application Question(s):

Experience in transfusion/blood bank and duration (Years) ? Experience handling Bio-Rad or Werfen transfusion products (Added advantage) ? Experience in molecular and HLA testing ? (Year)
Education:

Bachelor's (Preferred)
Work Location: In person