Job Description

Our Opening and Your Responsibilities

Technical pre/post sales application support for Process Analytics solutions in local market. Integral with sales and service team to deliver the highest level of customer experience and high value solution development. Provide sound consultation on MT\'s product solution and application to prospects and customers.

Our Opening and Your Responsibilities

1. Training & Application Support:

• Liaising with current and potential customer requirements by establishing personal rapport and understanding key requirements.
• Provide and present product & technical information to potential and existing customers.
• Provide technology evaluation stage of the sales process, working in conjunction with the sales team. Becoming a competent key technical advisor and product advocate for MT products and solutions.
• Communicate regulatory compliance requirement and applications effectively, demonstrating MT\'s market leadership and expertise in the relevant fields
• Interact with customers\' engineering teams to illustrate MT valued propositions and integration regardless new or existing system.
• Offer assistance for representing the products to customers and at field events such as conferences, seminars, etc if required by sales team.
• Develop customer personals by providing technical information, drawings, product seminars etc.
• Present technical proposals with Sales Team to secure a win-win agreement with customers with best solution possible.
• Technical pre/post sales application support for range of solutions and work with sales and service team to meet and exceed sales targets.
• Project Management in collaboration with vendors, internal customers and end customers.
• POC for selected key accounts for all technical matters.
• Sourced and upkeep quality of localized vendors and Ownership of shared solution knowledge base.
• Own and maintain Demo assets.

2. Application Standards and Customer Relationship Management

• Determine improvements by analysing cost-benefit ratios of equipment, supplies, or integration service and application in customer\'s environment; engineering or proposing changes in equipment, processes, or use of equipment or services.
• Prepare cost estimates by studying blueprints, plans, and related customer documents and specification.
• Gain customer\'s acceptance by explaining or demonstrating cost reductions and operational improvements in the production process.
• Customer engagement through educational programs.

What You Need to Succeed

• Degree/Diploma in any discipline preferably in Chemistry / Chemical Engineering or related field
• Minimum 2-3 years working experience field instrumentation, manufacturing process flow and control with automation integration will be added advantage
• Good general principles of Chemistry, Chemical Engineering and Chemical Technology
• Self-starter with a proactive approach
• Strong interpersonal skills and influencing ability
• Valid driving license
• Willing to travel within Malaysia region as and when required

Our Offer to You

• Career growth
• Work with a good team
• Skills development

About Mettler Toledo

METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us .

For those who prioritize precision, Mettler Toledo is precisely where you belong.

Job Reference #

15648

Preferred Location

Selangor

Shah Alam

Job Type

Full-time

Legal Entity

Mettler-Toledo (M) Sdn. Bhd.

1st Floor, Lot 8, Jalan Astaka U8/84 Seksyen U8, Bukit Jelutong 40150 Shah Alam, Selangor Malaysia

+60 3 7844 5888

Mettler Toledo