Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues.
Responsibilities also include root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members (L1).
Key technical skills are LINUX, Windows, web technology experience (using C#) and DBMS.
Strong problem-solving skills with good communication skills, ability to work under pressure with a high sense of urgency.
Looking for someone who is proactive, self-driven and able to identify improvements to address recurring issues, close monitoring gaps, and automate/reduce manual work.
Job Requirements:
Degree/Diploma qualifications or other formal training related with IT, Computing Studies or Information Systems required.
Understands the infrastructure of a client server environment.
Excellent problem solving and analytical skills.
Understanding reading C# code is required.
Experience writing scripts for automation purposes (e.g.: Windows Batch File or PowerShell or Linux bash script)
Prior experience working in a Ticketing environment (i.e., Remedy, Service Manager) and Splunk - Monitoring tools would be a plus.
Prior experience with any DBMS (e.g.: Oracle, SQL Server) would be a plus.
Employer questionsYour application will include the following questions:Which of the following languages are you fluent in?Are you available for shift work?Company profileNettium Sdn Bhd3.6\xc2\xb7Computer Software & Networking101-1,000 employeesEstablished in Kuala Lumpur in 2009, Nettium creates innovative solutions for online gaming, e-commerce, gamification, and talent management with a focus on people-building and developing a learning culture. Our group of companies have more than 360 IT and creative professionals in Malaysia and Singapore.Our VisionWe are the technology partner of choice to realize your business vision and strategy for your innovative e-businessOur MissionWe partner with you to create an unparalleled online business user experience, powered by secure and innovative technologiesOur AspirationWe have delivered solutions to run billion-dollar online businesses. Now we want to create the next billion-dollar start-upsEstablished in Kuala Lumpur in 2009, Nettium creates innovative solutions for online gaming, e-commerce, gamification, and talent management with a focus on people-building and developing a learning culture. Our group of companies have more than 360 IT and creative professionals in Malaysia and Singapore.Our VisionWe are the technology partner of choice to realize your business vision and strategy for your innovative e-businessOur MissionWe partner with you to create an unparalleled online business user experience, powered by secure and innovative technologiesOur AspirationWe have delivered solutions to run billion-dollar online businesses. Now we want to create the next billion-dollar start-upsPerks and benefitsMedicalMiscellaneous allowanceDentalSports (e.g. Gym)ParkingCompany informationRegistration No.853107-A