Job Description

Main Accountabilities:

To perform second level troubleshooting / analysis on application reported issue To attend to cases reported on system in timely manner Communicate to user / Call Center / Developer on reported issue Perform troubleshooting / analysis in database level (SQL queries) Follow up and provide resolution on every reported cases To provide use training to client for any new project rollout Assist in building knowledge based on daily reported issue Customize report / program for internal usage

Other Business Assignments:

As assigned by Team Lead / Division Manager

Level of innovation and initiative:

Medium level of innovation and initiative. The position should be able to evaluating and analysis of issues and to rectify it accordingly with the help from developer and project manager when necessary.

Education:

Diploma/Bachelor Degree in Computer Science/Information Technology or equivalent.

Work Experience:

Degree in IT, Computer Science, Software Engineer Min 2 years' experience in application support or software programmer SQL queries & DB fundamental is a must Analytical and logical thinking to visualise & solve problem based on available information Knowledge on Oracle 9i, MSSQL, JAVA, VB6, VB.Net is added advantage Knowledge on IIS/Webservices is added advantages Fast learner where able to pick up with less supervision

Competency Profiles:

Emotional Intelligence (Proficient level) Analytical and Structured Thinking (Proficient level) Communication (Proficient level) Quality of Work (Advanced level) Cost Consciousness (Proficient level) Teamwork/Collaboration (Advanced level) Customer Focus (Proficient level) Problem Solving Skills (Proficient level) Passion for Innovation (Proficient level) Drive Changes (Proficient level)

Technical Skills:

Database include SQL server, Oracle. Operating System include Windows Server, Linux Networking and IT infrastructure Require a candidate with MS SQL writing experience.
Job Types: Full-time, Contract
Contract length: 12 months

Pay: RM4,500.00 - RM5,500.00 per month

Benefits:

Professional development
Application Question(s):

Do you have MS SQL writing experience?
Education:

Bachelor's (Preferred)
Experience:

Microsoft SQL Server: 2 years (Required)
Work Location: In person