Application Support Level 1 (japanese Speaker)
Shah Alam, M10, MY, Malaysia
Job Description
Collabera are hiring an
Application Support Level 1 (Japanese Speaker)
to be based out of Shah Alam, Selangor, Malaysia.We welcome local and foreign talent for this position with minimum JLPT N2.
Key Responsibilities:
- Provide high-quality App support and customer service to end users through effective communication (via phone, e-mail, and chat) and efficient troubleshooting
- Resolve technical issues related to Desktop, applications, Software's.
- Work well in a high energy, fast paced, enthusiastic, positive, and collaborative culture
- Maintain comprehensive case documentation in customer relationship management (CRM) system
- As a subject matter expert, author and tech edit knowledge articles available to internal and external users
- Identify issues and log defects for software improvements
- Work in other technical areas of software support as customer and business needs require.
Qualifications:
- Able to speak English, Japanese - read and write.
- 1-2 Years of experience under technical support of customer support environment (fresh graduates are encouraged to apply)
- Should be flexible to work on night shift.
If you meet the qualifications and are interested in this opportunity, please send your updated CV to
syahzwani.faudzai@collabera.com
Job Types: Full-time, Permanent
Pay: RM8,000.00 - RM10,000.00 per month
Language:
Japanese (Preferred)
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1226656
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationShah Alam, M10, MY, Malaysia
-
EducationNot mentioned