Job Description

PSG is a global pump and dispensing solution expert and leading manufacturer of pumps, systems and related flow-control technology for the safe and efficient transfer of critical and valuable fluids and materials. Headquartered in Oakbrook Terrace, IL, USA, PSG is comprised of several world-class brands, including Abaque , All-Flo, Almatec , Blackmer , Ebsray , em-tec , EnviroGear , Griswold , Hydro , Malema , Mouvex , Neptune , Quattroflow and Wilden . PSG products are manufactured on three continents, North America, Europe, and Asia, in state-of-the-art facilities that practice lean manufacturing and are ISO-certified. PSG is part of the Pumps and Process Solutions segment of Dover Corporation. For additional information on PSG, please visit psgdover.com. We thrive on winning and being number one; and are always looking to add the best and brightest to our talented team of professionals. PSG offers a unique combination of the both small company atmosphere: with an ownership mindset that allows you to make close-to-the-customer decisions; an innovative approach in seeing beyond what is possible today and entrepreneurial spirit in the pursuit of new opportunities; combined with benefits of a large company\'s scale, tools, expertise, and financial strength with Dover. Join PSG, a growing global company where your curiosity, hard work and ambition is rewarded with exceptional career opportunities in a friendly & fast paced environment. PSG is part of the Pumps and Process Solutions segment of the Dover Corporation (NYSE: DOV). Dover is a diversified global manufacturer and solutions provider with annual revenue of approximately $7 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments. Recognized for our entrepreneurial approach for over 60 years, our team of over 23,000 employees takes an ownership mindset, collaborating with customers to redefine what\'s possible. Position Summary: The Application Engineer is responsible for providing technical and sales support for the products of both industrial and Hydro. He/she will develop and execute a strategy for providing technical and sales support to the ROA Sales Managers, Distributors and Customers in the APAC Region. Essential Duties and Responsibilities: Support field installation and work closely with sales team to provide the customer with an appropriate solution & application, using technical product knowledge and analytical skills. Provide telephone and email technical support. Provide project management over large installations. Create training programs and conduct on-site trainings for RSMs, distributors and customers on both Industrial and Hydro Systems complete product line. Establish and maintain relationships with customers to make customer technical issues/requirements understood and addressed in a timely manner. Document technical data generated by the assigned project consistent with engineering policies and procedures. Complete all required GCS in a timely manner. Provide customers\' feedback to our R&D organization to ensure continual improvement. Continual updating of internal products and changing OEM requirements. Travel to customer locations as required. Ability and willingness to travel up to 50%, including international. Qualifications/Requirements: Major in Engineering, bachelor\'s Degree in Electrical/Electronics/Mechanical Engineering (preferred) Minimum 2 years\' experience of technical support for related electronics products Excellent communication skills, learning capability, self-motivator, a good team worker. Multi-lingual (written and spoken) in English as a must in this role. Basic computer skills - Outlook, Word, PowerPoint and Excel Ability to read schematic drawings and technical documents. Solid basic understanding of electrical, electronics, hydraulics and mechanics. Position Summary: The Application Engineer is responsible for providing technical and sales support for the products of both industrial and Hydro. He/she will develop and execute a strategy for providing technical and sales support to the ROA Sales Managers, Distributors and Customers in the APAC Region. Essential Duties and Responsibilities: Support field installation and work closely with sales team to provide the customer with an appropriate solution & application, using technical product knowledge and analytical skills. Provide telephone and email technical support. Provide project management over large installations. Create training programs and conduct on-site trainings for RSMs, distributors and customers on both Industrial and Hydro Systems complete product line. Establish and maintain relationships with customers to make customer technical issues/requirements understood and addressed in a timely manner. Document technical data generated by the assigned project consistent with engineering policies and procedures. Complete all required GCS in a timely manner. Provide customers\' feedback to our R&D organization to ensure continual improvement. Continual updating of internal products and changing OEM requirements. Travel to customer locations as required. Ability and willingness to travel up to 50%, including international. Qualifications/Requirements: Major in Engineering, bachelor\'s Degree in Electrical/Electronics/Mechanical Engineering (preferred) Minimum 2 years\' experience of technical support for related electronics products Excellent communication skills, learning capability, self-motivator, a good team worker. Multi-lingual (written and spoken) in English as a must in this role. Basic computer skills - Outlook, Word, PowerPoint and Excel Ability to read schematic drawings and technical documents. Solid basic understanding of electrical, electronics, hydraulics and mechanics.

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