Job Description

Requirements

Have min 2-5 years of working experience in the related field is required for this position. Prior experience in managing a cluster/ area of

F&B

outlets is essential. Excellent interpersonal & communication skills with excellent written & spoken English. Must be detail-oriented and stay on task, as well as efficient in scheduling and able to manage all the events Strong organizational skills to maintain the operations records Strong communications skills to all levels - Operations Manager, Upper Management, Support Centre, staff, and customers Able to work under pressure Ability to work as part of a team in a fast-paced, continually changing environment. Ability to identify areas of improvement and to develop and implement process improvements and SOPs within the Operations team.
Responsibility

Perform hands-on operations work and handle the administrative responsibilities Engaging with each store manager to drive all KPI's Actively promote all company national marketing campaigns Controlling labor and cost of goods across the region Train, mentor and coach store managers & assist with their career growth. Conducting 1 on 1 meeting with each store manager on a weekly basis. Manage daily activities, including staffing, scheduling and customer interactions Leading the Boost customer experience throughout all stores. Completing company QAR (Quality assurance review) across all stores. Working at your 'home' store to drive sales Audit for equipment, supplies and materials
Job Types: Full-time, Permanent

Pay: Up to RM5,500.00 per month

Benefits:

Flexible schedule Meal allowance Opportunities for promotion Professional development
Work Location: In person