Lead a team of store managers towards effective collaboration and attainment of goals (sales target) & Offer consultation and recommendations to store managers on overcoming operations challenges
Recruit, hire and train new employees in their direct area
Manage employee schedules, to include setting hours and timesheets
Ensure compliance with company's policies and operational guidelines
Solving the conflicts of ground staff
Visit stores to evaluate operations, cleanliness and efficiency of each store
To identify defects on outlet & arrange with maintenance team
Monitor sales and work toward meeting quarterly objectives.
Evaluate performance and address issues to improve it
To monitor outlet's inventory level & product's matrix
Assist management in decisions for expansion or acquisition
Assist management when required
Handling customers complains
Requirement
Bachelor's degree in any related field e.g. Business, Marketing, Retail Management etc.
Sound understanding of optimization of store operations and standards for success
Solid communication abilities and can communicate effectively with a variety of audiences, including employees, external parties and upper management.
Regularly offer workplace coaching and mentoring opportunities for the employees they oversee.
Possess good multitasking abilities and successfully switch between various tasks with ease.
Excellent organizational and leadership abilities
Strongly self-motivated, to include studying and maintaining working knowledge of industry standards and trends
Job Type: Full-time
Pay: RM4,000.00 - RM6,000.00 per month
Benefits:
Maternity leave
Application Question(s):
What's your expected salary?
Experience:
Retail management: 3 years (Preferred)
Willingness to travel:
100% (Required)
Work Location: In person
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