Job Description

e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-73b57a06>
Assistant Branch Manager
Follow
MYR3,000 - MYR5,000 Per Month
,
Be an early applicant!
Posted 4 hours ago o Closing 15 Jun 2026
Be an early applicant!
Share
Save
Apply
x2_onboarding.experience.fields.job_description.title
Requirements
Qualifications: * Candidate must possess at least a Degree in any field or equivalent.

• Preferably with retail experience in telecommunication products and services.
• At least 3 to 4 years of working experience in the related field is required for this position.
• Able to work in flexible hours including weekends and public holidays, according to the retail operational requirement.
• Sales oriented and able to work independently.
• Good communication and good customer services.
• Good discipline and work as a team.
• Able to work in QueensBay Mall, Penang

Responsibilities
Description
Join our team as a Assistant Branch Manager / Person In Charge (PIC) where you'll delve into the dynamic world of Telco, gaining invaluable experience in intricate processes and beyond. Your role is to lead a professional retail sales team to achieve branch revenue targets, operational goals and 100% customer satisfaction. You will be responsible for all functions of the retail branch including sales, service, stocks, cash handling, SOPs and staff so as to ensure quality operations.
Key Responsibilities: * Achieve sales targets and increase profits.

• Achieve the daily service level Key Performance Indicators (KPIs).
• Ensure that the needs of customers are being satisfied.
• Ensure 100% accuracy and accountability for cash, inventory and paperwork.
• Perform daily stock count for the branch before opening and closing at day end.
• Perform monthly stock count for the branch at day end closing on the last day of every month.
• Accountable and responsible for handling of all stocks - Prepaid and Postpaid SIM Cards, U Loyalty Cards, Prepaid and Postpaid Top-Up Vouchers, Devices, Accessories, Demo Devices (Live) and Display Devices.
• Manage the day-to-day operations of the branch - before opening, during operating hours and at day end closing.
• Conduct daily briefings prior to opening of the branch.
• Ensure housekeeping of the branch is being carried out on a daily basis.
• Ensure submission of branch reports on a timely manner.

Benefits
Benefits:

• Health insurance
• Maternity leave
• Meal allowance
• Opportunities for promotion
• Parental leave
• Professional development
• Yearly Increment
• Performance Bonus

Additional Benefits

• Insurance
• Annual Bonus
• Performance Bonus
• Allowance Provided
• Training Provided

Skills
Retail Management Sales Team Leadership Operations Management Customer Service

Skills Required