Assistant Branch Manager Dungun
Dungun, Malaysia
Job Description
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Job Purpose: Responsible for supporting the Branch Manager in the daily business operations of a retail store. s:
Social distancing guidelines in place Virtual meetings Sanitizing, disinfecting, or cleaning procedures in place.
- Assist Branch Manager in planning and implementing strategies to attract customers.
- Coordinate daily customer service operations (e.g. sales processes, orders and payments).
- Keep track on the progress of weekly, monthly, quarterly and annual objectives.
- Monitor and maintain store inventory.
- Supervise and motivate staff to perform their best.
- Coach and support new and existing Sales Assistant.
- Communicate with clients and evaluate their needs.
- Analyze consumer behavior and adjust product positioning.
- Handle complaints from customers.
- Make sure all employees adhere to company\xe2\x80\x99s policies and guidelines.
- Act as our store\xe2\x80\x99s representative and set an example for our staff.
- Strong communication and interpersonal skills
- Great customer service skills, including patience and active listening, to ensure customers feel heard and helped
- Presentation skills and knowledge of best visual and marketing display practices
- Conflict management skills to resolve customer issues effectively and ensure efficiency on teams
- Good time management skills to set realistic deadlines and follow specific steps to reach time-sensitive objectives
- In-depth knowledge of the store\xe2\x80\x99s merchandise, its exact location and its prices
- Minimum 2 year(s) experience in related field.
- Health insurance
- Maternity leave
- Opportunities for promotion
- Rotational shift
- Weekend jobs
- Commission pay
- Overtime pay
- Performance bonus
Social distancing guidelines in place Virtual meetings Sanitizing, disinfecting, or cleaning procedures in place.
- Health insurance
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Job Detail
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Job IdJD930874
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDungun, Malaysia
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EducationNot mentioned