We are seeking a motivated and experienced professional to join our team as an
Assistant Branch Manager
. The ideal candidate should have
at least 1-3 years of experience in a SUPERVISORY role within the retail industry
, preferably in fashion, sports, or apparel. This role requires strong leadership, operational skills, and a customer-first mindset.
1. Operations Support
Assist the Branch Manager in supervising daily store activities.
Ensure compliance with company policies, procedures, and standard operating practices.
Monitor store cleanliness, merchandising, and overall presentation.
2. Sales & Customer Service
Support in achieving branch sales and profitability targets.
Promote upselling and cross-selling strategies to increase revenue.
Handle customer inquiries and resolve issues promptly to maintain satisfaction.
3. Staff Management & Development
Assist in scheduling, supervising, and motivating staff.
Provide training, coaching, and guidance to team members.
Act as acting Branch Manager in the absence of the Branch Manager.
4. Inventory & Merchandising
Monitor stock levels and assist in inventory management to minimize shrinkage.
Ensure timely replenishment of products and proper stock rotation.
Support in maintaining visual merchandising standards.
5. Reporting & Administration
Assist in preparing daily, weekly, and monthly branch reports.
Support budget control and cost management activities.
Provide operational feedback and improvement suggestions to the Branch Manager.
Job Types: Full-time, Permanent
Pay: RM2,100.00 - RM3,000.00 per month
Benefits:
Flexible schedule
Health insurance
Maternity leave
Opportunities for promotion
Professional development
Education:
STM/STPM (Preferred)
Experience:
Customer service: 1 year (Preferred)
Retail sales: 1 year (Preferred)
Work Location: In person
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