Assistant Customer Development Manager, Penang

Petaling Jaya, Malaysia

Job Description


Your Job: The Assistant Customer Development Manager (ACDM) develops, implements, monitors plans towards achievement of leading metrics which includes secondary sales (sell out), trade spent, distribution, buying customers, productive call, drop size and distributor inventory in the territory/area covered. In your Assistant Customer Development Manager role, you\xe2\x80\x99ll help us deliver better care for billions of people around the world. He/ She provides direction to the distributor\xe2\x80\x99s sales representative (DSR) on daily work routine/new launches/in store merchandising guide as per company business strategies. Apart from sell out target and trade spent, the incumbent also responsible in building skills and abilities of the team where regular field coaching needed in strengthening sales fundamental. About Us: People have looked to Kimberly-Clark brands for more than 150 years and today we\'re proud to help over a billion people around the world cope, laugh, love and live every day. From the best nappies and baby wipes to the softest tissues, to the best supplies for business, we are constantly searching for new ways to make life better for our consumers, our customers and our planet. Our leading consumer brands like the Kleenex, Huggies, VIVA, U by Kotex, Poise, Depend brands improve the lives of people around the world. Kimberly-Clark proudly leads the way in providing better care for a better world. Kimberly-Clark proudly leads the way in providing better care for a better world. Led by Purpose. Driven by You Role Overview & Primary Accountabilities: Business Objective Delivery:

  • Develops, implements and monitors plans towards the achievement of secondary sales targets (MT/GT ISM) and tertiary accounts.
  • Responsible for achievement of sales targets of the assigned distributors.
  • Manage Trade Promotional Budget, maximize sales and manage the allocated Trade Fund to generate the desired profitable sales mix
  • Account receivables management
Strategic Business Execution and Distribution:
  • Optimize KC Reach / Coverage to ensure effective \xe2\x80\x9cRoute to Market\xe2\x80\x9d for respective territory.
  • Achieve coverage, call/day, and effective call (productive call) targets; establish work plan and monitor achievement.
  • Ensure flawless execution in line with strategic business priorities such as speed to market and major consumer program initiatives. Strong brand presence in trade.
  • Develop and implement distributor(s) and/or customer business plan in alignment with the area\xe2\x80\x99s strategic Sales, Marketing and Category plan.
Consumer/Shopper/Customer (POP):
  • Execute Category Plan, Trade activities / Promotion Plan in specific GT channel and secondary MT customers where applicable.
  • Analyze promotions in order to understand competitive activities in the customers and maximize efficiency of promotions.
  • Provide insights on market intelligence and provide recommendations.
Customer Management:
  • Implement Customer\xe2\x80\x99s Trading Term and Business Plan.
  • Manage relationship with assigned distributors / customers with an emphasis on developing new business opportunities.
  • Recommend specific channel/customer insights to address market specific needs.
Organization Development:
  • Coach and build team\xe2\x80\x99s capability and competency.
  • Responsible for own self development plans.
  • Actively participate in the GPM process to support KC\xe2\x80\x99s plan to drive a high-performance culture.
  • Review the Compensation & Benefits for the 3rd party distributor sales team.
Essential Requirements:
  • Minimum 1-3 years sales experience required in FMCG.
  • Minimum Bachelors degree/Diploma
  • Strong knowledge of retail environment and dynamics
  • Results oriented.
  • Proficient in Microsoft Office
About You: You\xe2\x80\x99re driven to perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we\xe2\x80\x99re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you\xe2\x80\x99ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business. What\xe2\x80\x99s on offer: Our Kimberly-Clark employees receive a competitive salary and incentives as well as access to a fantastic range of benefits including superannuation, career development opportunities, free health & well-being activities, volunteering leave and much more. To Be Considered: Click the Apply button and complete the online application process. A member of our Talent Acquisition team will review your application and will be in contact with additional information accordingly. In the meantime, feel free to browse our website for additional information on our company, brands and culture - Kimberly-Clark Corporation. Kimberly Clark is proudly accredited with as Employer of Choice for Gender Equality WGEA! Kimberly Clark is proudly ranked by Forbes as \'World\'s Best Employer\' 2021, 2022! For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. This role is available for local candidates already authorized to work in the role\xe2\x80\x99s country only. K-C will not provide relocation support for this role.

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Job Detail

  • Job Id
    JD936334
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Malaysia
  • Education
    Not mentioned