Assistant, Customer Service

Petaling Jaya, Malaysia

Job Description

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Job Responsibilities Incumbent performs her duties and responsibilities in support of the Centre Manager by providing helpful information, answering question and responding to complaints from customer. At the same time, assisting marketing department to ensure the smooth of event and activities. Description \xc2\xb7 To answer all incoming calls. Helping marketing dept to monitor and reply email. \xc2\xb7 To assist in sourcing quotations. \xc2\xb7 To handle gift redemptions and be accountable for such gifts. \xc2\xb7 To prepare DBKL documentation to raise bank draft and preparation of DBKL application. \xc2\xb7 To prepare payment request. \xc2\xb7 To prepare weekly report such as Activities Report, Social Media Growth Report and Customer Count report. \xc2\xb7 To prepare weekly Event Order for Sr. Exec\'s review. \xc2\xb7 To coordinate with the Building dept\xe2\x80\x99s team for activities & events (M&E; Security, Cleaners, Car Park, etc). \xc2\xb7 To ensure work permit is signed & approved by all parties (building, M&E & Security) and revert to the organizer via email (this applies for our internal events or tenant\'s event). \xc2\xb7 To ensure that M&E keep the PA systems safely and revert with the event handover form after the completion of event/activities. \xc2\xb7 To assist in removing all posters/notices/buntings which have expired. Placements of such posters/notices/buntings. \xc2\xb7 Performs all other tasks assigned by the Centre Manager as and when necessary. Job Type: Full-time Salary: RM1,700.00 - RM2,000.00 per month Schedule:
  • Afternoon shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Weekend jobs
Ability to commute/relocate:
  • Petaling Jaya: Reliably commute or planning to relocate before starting work (Required)
Education:
  • STM/STPM (Preferred)
Experience:
  • Customer Care Specialist: 1 year (Preferred)
Language:
  • Mandarin (Preferred)
  • Bahasa (Preferred)

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Job Detail

  • Job Id
    JD914104
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Malaysia
  • Education
    Not mentioned