Assistant Customer Servicer Cum Planner
Job Description
Job description -FOCUS ON THE CUSTOMER REQUIREMENT ,FEEDBACK AND QUERY; REPLY CUSTOMER EMAIL TIMELY. -TIMELY DELIVERY OF ALL CUSTOMER SERVICE COMMITMENT. -PRO-ACTIVE NOTIFICATION AND EFFECTIVE EXCEPTION MANAGEMENT -FOLLOW UP ON THE OUTSTANDING ORDERS & QUERY RESOLUTION. -TEAM PLAYER - WORKS TOGETHER WITH OTHERS (PRODUCTION, MECHANICAL ENGINEER, PURCHASING & BUSINESS UNIT) TO ACHIEVE RESULTS, FOSTERS TEAMWORK. -ACKNOWLEDGE CUSTOMER PURCHASE ORDER PROMPLY. -CREATE SALE ORDER INTO SYSTEM. -ISSUE QUOTATION, DELIVERY ORDER & INVOICE & DELIVERY NOTE -RELEASED JOB SHEET TO PRODUCTION. -EMAIL QUOTATION TO CUSTOMER ACCOUNT DEPARTMENT -FOLLOW UP QUOTATIONS AND MONTHLY REPORTS. -DEVELOP AND MAINTAIN A FILLING SYSTEM -NEED TO UPDATE QUALITY OBJECTIVE -AN ABILITY TO WORK INDEPENDENTLY. -A KEEN EYE FOR DETAIL.Requirements -ISO 9001: 2015 -COMMUNICATION SKILLS. -ADVANCE MICROSOFT EXCEL. -AUTO COUNT APPLICATION -CUSTOMER SERVICE ORIENTATION -A BACHELOR\'S DEGREE IN ADMINISTRATION OR RELATED FIELD. -COMPUTER SKILLS. -MIN 3 YEARS EXPERIENCE IN MANUFACTURING LINEBenefits Please get in touch with us for more information.Additional Information
- Age Range of Candidate: 23 to 40 years old
- Experience: 1 year(s)
- Specific Work Location: N/A
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Job Detail
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Job IdJD1055986
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:1800 - 2500 per month
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Employment StatusPermanent
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Job LocationPulau Pinang, Malaysia
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EducationNot mentioned