Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
Are you ready to take the lead in creating a safe, secure, and seamless environment where luxury meets peace of mind? We're looking for a forward-thinking Assistant Director of Safety & Security who brings both strategic vision and hands-on expertise to the table.
In this pivotal role, you'll be the driving force behind our safety and asset protection programs - ensuring every corner of the property reflects our commitment to excellence. From implementing proactive loss prevention strategies to building trusted relationships with local authorities, you'll play a key part in safeguarding our guests, team members, and reputation.
If you're passionate about security leadership, thrive in high-end hospitality, and know how to turn challenges into opportunities, this is your moment to make an impact
What will I be doing?
As the Assistant Director of Safety & Security, you will be responsible for performing the following tasks to the highest standards:

• Leadership & Operational Oversight

Proven ability to assist in managing daily security operations, ensuring the safety of guests, team members, and hotel assets.
Capable of assuming full departmental responsibilities in the absence of the Director of Safety & Security.
Skilled in assigning and supervising security post designations and shift arrangements.

• Safety & Risk Management

Strong knowledge of fire prevention regulations and emergency procedures.
Experience in identifying and mitigating potential safety hazards across hotel premises.
Ability to plan and execute emergency drills and coordinate rescue operations during incidents.

• Compliance & Documentation

Familiarity with legal and hotel-specific documentation requirements, including certifications, logs, and SOPs.
Ensures timely reporting and compliance with internal policies and external regulations.

• Training & Development

Ability to conduct safety and fire prevention training for team members
Experience in delivering advanced training to Safety & Security Officers and organizing drills for the hotel's Voluntary Fire Brigade.

• Investigative & Preventive Skills

Skilled in investigating fire incidents, criminal activities, and suspicious behavior within the hotel.
Proactive in implementing preventive measures and maintaining a secure environment.

• Event & VIP Security Planning

Competent in developing security plans for high-profile events and VIP guest visits.
Coordinates with internal teams and external agencies to ensure seamless protection.

• Stakeholder Engagement

Builds and maintains strong relationships with local law enforcement, fire departments, and other relevant government bodies.
Acts as a liaison to support hotel interests and ensure collaborative safety efforts.
What are we looking for?
An Assistant Director of Safety & Security serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Possess a Diploma or Degree in Security Management or a related discipline.

• Proven experience in a safety and security management role, preferably within a hotel or hospitality environment.

• Pre-opening experience is an added advantage.

• Prior experience in law enforcement, military service, or corporate security is an advantage.

• Demonstrates strong knowledge of local laws and regulations related to safety and security, and is well-versed in implementing safety protocols that align with national legislation and municipal requirements.

• Hands-on experience with CCTV systems, access control mechanisms, fire safety infrastructure, and emergency response procedures.

• Skilled in report writing, incident investigation, and conducting risk assessments.

• Proficient in English; fluency in additional languages is considered an asset.

• Certifications in First Aid, Fire Safety, or Crisis Management are preferred.

• Proven leadership capabilities with effective team management skills.

• Excellent communication and interpersonal abilities.

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Skills Required