Job Description

Job Title Assistant Facilities Manager (Program Governance & Facilities Management Lead)
Summary The Program Governance & Facilities Management Lead will be responsible for driving operational excellence across facilities management and governance programs within Malaysia and extending to regional operations. This role focuses on streamlining processes, ensuring uniformity, and improving efficiency through data-driven decision-making and strong program governance practices. The ideal candidate will be adept at analyzing operational data, creating impactful presentations, and implementing standardized processes across multiple geographies.

About the role:

• Facilities Management Support

• Oversee day-to-day facilities operations, ensuring compliance with safety, sustainability, and cost-efficiency standards.
• Collaborate with vendors and internal teams to maintain high-quality workplace environments.
• Implement preventive maintenance and cost optimization strategies.
• Facilitate planning and execution of work orders, analyse work order load

• Program Governance & Operational Excellence

• Design and implement governance frameworks for operational programs across Malaysia and regional offices.
• Standardize processes and policies to ensure consistency and efficiency across locations.
• Monitor program performance using KPIs and dashboards; identify gaps and drive continuous improvement.
• Should have experience in translating contract deliverables to action items for the ground team and hold knowledge sharing sessions

• Data-Driven Decision Making

• Collect, analyze, and interpret operational data to inform strategic decisions.
• Develop reports and insights to support leadership in resource allocation and process optimization.
• Should be able to oversee multiple project teams, ensuring program goals are reached and duly validated and updated to leadership

• Stakeholder Engagement & Communication

• Prepare and deliver high-impact presentations for senior leadership and cross-functional teams.
• Act as a liaison between regional teams to ensure alignment on governance and facilities initiatives.

About you:

• Bachelor's degree in Business Administration, Facilities Management, Project Management, Operations, or related field.
• 3+ years of experience in facilities management, program governance, or operational excellence roles.
• Strong analytical skills with proficiency in data visualization tools (e.g., Power BI, Tableau).
• Advanced presentation skills using tools like PowerPoint; ability to communicate complex ideas clearly.
• Experience in process standardization and change management across multiple geographies.
• Knowledge of compliance standards and sustainability practices in facilities management.

Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion
• We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
We have a vision of the future, where people simply belong.
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
INCO: "Cushman & Wakefield"

Skills Required