Job Description

As an Assistant Human Resources Manager at Eastern & Oriental Express, A Belmond Train, you will support HR operations, including recruitment, onboarding, and employee relations. You will assist with managing employee records, ensuring compliance with company policies and labor laws, and addressing employee concerns. Additionally, you will coordinate training and development programs, performance management, and benefits administration. This role involves working closely with the Human Resources Director in daily operations and contributing to initiatives that enhance organizational culture and employee satisfaction. If you're looking to develop your skills and be part of the future of luxury, this is your moment.

• Recruitment & Onboarding: Assist in the recruitment process, including job postings, interviews, and candidate selection. Ensure smooth onboarding of new employees and orientation programs.
• Employee Relations: Support in handling employee concerns, grievances, and disciplinary actions. Maintain positive employee relations and contribute to a healthy work environment.
• Training & Development: Coordinate and support the planning and execution of training programs to enhance employee skills and development.
• Performance Management: Assist in performance appraisals, employee evaluations, and feedback processes to ensure alignment with company goals.
• Compliance & Recordkeeping: Maintain accurate employee records, ensuring compliance with company policies and labor regulations.
• Benefits Administration: Assist with the administration of employee benefits, including health insurance, leave management, and other employee programs.
• Reporting & Analytics: Assist with HR reporting and provide insights to improve HR processes, employee satisfaction, and retention.

Eastern & oriental express: a living legend
Eastern & Oriental Express is a story 30 years in the making. Sister of the celebrated Venice Simplon-Orient-Express, it has been narrating adventures in Southeast Asia since 1993. Guests step aboard the elegant train, which reflects the spirit of the land it travels through, to embark on alluring grand adventures. Cultural marvels, unseen landscapes and dynamic cities are theirs to unearth as they glide through epic Malaysian scenery. Immersive off-train activities, including jungle treks and art tours, blend with sublime modern Peranakan cuisine and entertainment on board for the journey of a lifetime.
Everything about our train is extraordinary and we want you to be, too.
We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.
The Belmond & LVMH Family
The Eastern & Oriental Express is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.
Requirements

• Bachelor's degree or Diploma in Human Resources, Business Administration, or a related field.
• Previous experience in HR and L&D, preferably in an assistant or coordinator role.
• Strong knowledge of Malaysia labor laws, Employment Pass, Work Permit and HR best practices.
• Excellent communication, organizational, and interpersonal skills.
• Proficiency in Microsoft Office Suite and HR software systems.
• Ability to maintain confidentiality and handle sensitive employee information.

We seek warm, genuine, authentic people with a passion for travel and discovery. You are self-assured without being arrogant, and keen to interact with our discerning guests. You are a great storyteller with a positive mindset and a can-do attitude.
International exposure will be considered a plus. You must speak English. Additional languages, such as Japanese, Korean, Cantonese, French and German, are a benefit. We welcome a diversity of backgrounds, ethnicities and religions.
Experience in the hospitality industry is a bonus, but not a necessity.
Benefits
At the Eastern & Oriental Express we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:
Competitive salaries and insurance plans.
Complimentary and preferred rate experiences at our iconic destinations.
Wellness programs
Meals Allowance
Working on board the Eastern & Oriental Express is an amazing experience. As part of the highly prestigious Belmond and LVMH family, you travel with and cater to international guests, work with universally recognised chefs and enjoy an ideal work-life balance, alternating between time on the train and time off between journeys.