Job Description

At Shangri-la Hotels & Resorts, we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Located at the heart of the Kuala Lumpur City Centre, Traders Hotel by Shangri-la is looking for an Assistant Human Resources Manager.

As Assistant Human Resources Manager we rely on you:

• Prepare monthly reports on manpower, leave, part-time, and other relevant data.
• Compile and verify monthly payroll data accurately and efficiently.
• To monitor all staff movements i.e recruitment, resignations, transfers and promotions.
• Prepare and monitor monthly Leave Reports on balance of staff entitlement.
• Conduct interview, screening and reference check of candidates.
• Implement disciplinary actions in consultation with the Director of Human Resources.
• Assist in the preparation of Domestic Inquiry proceedings, including drafting charge letters, identifying the Panel of Inquiry, preparing the chairman\'s statement, documenting minutes of proceedings, and drafting verdict letters.
• Coordinate and organize various staff engagement activities and events, including the Staff Party, Staff Outing, Staff Service Awards, Staff Opinion Survey, Employee Voice Program, festive celebrations, and other ad hoc activities.
• Maintain and update personnel files for employees.
• Assist in fostering beneficial communication and networking with relevant external agencies and organizations.
• Assist in coordinating the scheduled Performance Development Review by conducting training for all staff.
• Assist in the visa application process for hotel expatriates and international interns.

• Bachelor Degree or Diploma in Tourism/ Hospitality/ Hotel Management/ Human Resources.
• Holds a minimum of two (2) years of relevant work experience in a similar capacity.
• Fluent in oral and written English and Bahasa Malaysia.

• Performs all duties and responsibilities in a timely and efficient manner.
• Demonstrates a high level of professionalism and maintains a positive attitude when interacting with employees and hotel guests, consistently upholding the highest standards of service.
• Develop and maintain close working relationship with all departments throughout the hotel.
• Possesses excellent proficiency in computer software, particularly office applications, and demonstrates adeptness in operating various office equipment.
• Proficient in utilizing Microsoft Excel and well-versed in using formulas and functions.
• Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.

Shangri-La Hotels & Resorts