Assistant It Support

Kluang, Johor, Malaysia

Job Description


  • Knowledge of cybersecurity best practices and cloud services (e.g., Dropbox, Google Workspace).
  • Strong analytical skills and ability to troubleshoot technical issues.
  • Effective communication, able to explain technical concepts to non-technical users.
  • Focused on customer support and teamwork.
  • Flexibility for various tasks, including after-hours support.
  • Ability to document technical processes and solutions.
Responsibilities
  • Assure Useful Information provided for the Business to Increase Sales and Reduce Loses through Technology with Highest Efficiency and Cost Effectiveness.
  • Anticipate and define customer needs, develop solutions, and contribute to quality management for both external and internal customers.
  • Provide service for system errors or wrong settings, including Outlet POS, Warehouse, Dropbox Reporting, and Accounting Systems.
  • Provide service for software, hardware, data security, and internet environments in Office, Warehouse, and Outlet locations.
  • Conduct stock takes.
  • Communicate with other departments for requirements or information exchange.
  • Perform any other duties assigned by your supervisor, Line Manager, or Function Head.
  • Provide training in Microsoft Excel, system structure, and system SOP.
  • Measure and analyze risk.
Benefits
  • KWSP
  • SOCSO
  • Medical claims
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Job Detail

  • Job Id
    JD1058537
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    3000 per month
  • Employment Status
    Permanent
  • Job Location
    Kluang, Johor, Malaysia
  • Education
    Not mentioned