Job Description

Qualification: A Diploma / Degree in Information Technology or an equivalent combination of education, training and experience.

Years of Experience: 3-5 years of working experience in managing IT systems & process improvement. Experienced in developing policies & procedures.

Special Requirement/Skills:
Great initiative, dedicated & can work independantly in a fast paced environment
Good interpersonal, communication & negotiation skills
Focused. Analytical. Detailed. Precise & accurate. Thorough
Proficient in written & spoken English
Advanced understanding of Google Workspace
Firm grasp of shipping industry knowledge & local authority requirements (Customs, Ports Authority & Terminals)

Job Summary:
The primary purpose of this position is to assist the Manager in planning, implementing and monitoring business process improvement on ensuring compliance, while also improving effectiveness and efficiency in support of business goals. Ensuring policies and procedures are maintained and updated as needed. Provide quality assurance functions, project management expertise to other divisions/departments, and conduct short term projects.

Business Process Management (BPM)

Assist in budget planning, resource allocation, and schedule to implement process improvements.
Assist in Identifying process improvement opportunities to improve quality, enhance service and eliminate non-essential processes/tasks.
Assist in developing best practices for business process improvements. Foster a systematic approach to process design, including appropriate performance measures, so processes meet key requirements to achieve organization goals.
Identifies and facilities the use of appropriate improvement tools and techniques to ensure optimal improvement results.
Assist in tracking and updating status of business initiative projects to the Management.
Assist in coordinating with a cross-functional team to develop business process requirements.
Assist in developing, designing and maintaining business process documentations which include training manuals, process outlines, flowcharts and implementation procedures.
Assist in ensuring any procedural changes in Policies and Procedures are updated and oversee the training of staff.
Must be abreast with the country regulation which might impact on the local process and work closely with Global Headquarter Business Process Management to ensure smooth workflow.
Information Technology (IT)

Work closely with all stakeholders to ensure:
Quality assurance requirements is effectively addressed.
The IT infrastructure is well maintained.
IT security is fully controlled and tightened.
Facilitate any IT deployment and implementation.
Update any IT activities and issues.
Perks & Benefits

Discretionary Bonus
Transport Allowance
Nearby public transport
Central location
Flexible working hours
Regular team activities
Medical insurance
Dental/Optical
Personal leave
Personal development opportunities

Interested candidates please submit your application through Jobstore.com