Job Description

ABOUT US

We\xe2\x80\x99ve got modern day solutions for all your modern day delivery woes.

In a world that\xe2\x80\x99s constantly on the move, we know how important it is to keep things moving.We\xe2\x80\x99re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.

Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we\xe2\x80\x99ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia\xe2\x80\x99s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality.

SALARY RANGE : RM5,760 - RM8,640

A DAY IN LIFE

The Assistant Manager, Cargo Charter - Commercial Operations, is a key player in driving the success of cargo charter services within the commercial aviation sector. This role entails overseeing and optimizing cargo charter operations, negotiating contracts, and cultivating strong client relationships. The ideal candidate possesses a solid background in aviation logistics, exceptional negotiation skills, and a flair for customer engagement.

Charter Sales and Contract Negotiation:

• Proactively identify and pursue cargo charter opportunities with potential clients.
• Lead negotiations, finalize contracts, and ensure mutually beneficial agreements.

Flight Planning and Coordination:

• Collaborate closely with flight operations and planning teams to optimize routes, reduce costs, and enhance operational efficiency.
• Coordinate ground handling services, permits, and regulatory compliance for seamless operations.

Client Relationship Management:

• Act as the primary point of contact for cargo charter clients, addressing inquiries, providing updates, and ensuring a positive customer experience.
• Develop and maintain strong relationships to encourage repeat business and referrals.

Market Analysis and Strategy:

• Conduct market analysis to identify trends, competitor strategies, and potential growth areas.
• Contribute to the development of strategic plans to position cargo charter services competitively.

Performance Analytics:

• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement strategies for enhanced operational and financial performance.
• Utilize data-driven insights to make informed decisions and optimize processes.

Compliance and Quality Assurance:

• Ensure compliance with safety regulations, industry standards, and quality assurance processes.
• Collaborate with relevant teams to maintain high standards of service and safety.

QUALIFICATIONS

• Bachelor\xe2\x80\x99s degree in Business, Aviation Management, or a related field.
• Proven experience in cargo charter operations and commercial aviation sales.
• Strong negotiation, communication, and relationship-building skills.
• Familiarity with international aviation regulations and customs procedures.
• Results-driven with a focus on achieving sales targets and business growth.
• Proficient in using CRM tools and aviation software.

BENEFITS

Work-Life at #TeamTeleport

Hot desks - On site work with flexible workspace arrangement and provide you with a change of scenery maybe in a quiet area.

Unlimited training - You will have access to a wide range of learning resources including Notion!

Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista\xe2\x80\xa6 as long as it\'s not a birthday suit!

Vacation and time away - Sometimes you need to recharge and come back energized! That\xe2\x80\x99s why you will get 90% off flights to destinations within AirAsia\'s network, 10%-15% discounts on selected eateries at KLIA2.

Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.

AirAsia