Job description
GC HK Client Services
Open positions:1
Role Title: Assistant Manager Client Services
Global Career Band:7
Location (Country / City ): Malaysia
Recruiter Name : Rebecca CHOO
"The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we\xe2\x80\x99re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have."
Why join us?
Global Custody Client Services function is an asset servicing function mainly providing support to clients in their day-to-day enquiries. As a global custodian, Client Services team is responsible to iindependently works with large and complex clients to resolve the most critical and complex day-to-day issues and direct them to appropriate department at HSBC. Client Services function includes the handling of all client inquiries, concerns and complaints in a professional manner.as well as collaborating with the relevant departments to better address client needs and providing regular updates to higher management .Client Services function may resolve atypical or highly complex issues and also serves as subject matter experts on specific projects and resolution of client issues
The Opportunity:
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