Job Description

Summary:

In this role, candidate expected to drive effective inventory management, Online availability of stock, vendor relationships, operational and supply-chain excellence. The individual should be a champion of automation and is expected to take data driven decisions. Candidate should be able to do root cause analysis to recommend process improvements

Responsibilities:

Stakeholder Management

• Chaired monthly performance review with external E-commerce platform team to review KPIs (ATP, SOT, OTD, Inventory Days & Quality)

• Will be involved in negotiation of operational changes with customers in partnership with Key Account Manager to drive supply chain improvements

Stocks Replenishment, Stocks In Trade & Inventory Reconciliation

• Plan, setup and prepare stock replenishment and proposal

• Deliver maximum product availability in the category ensuing healthy inventory level and optimal supply chain set-up for the customers

• Manage catalogue, align with Customers and Commercial teams, and contribute to its rationalization

• Work closely with the Customer leadership and our Commercial teams to plan availability of Promotions and launches, and for campaigns & events

• Prepare and analyze supply chain metrics to improve efficiency of our inventory position, including management of slow moving and obsoletes

• Stock reconciliation between OMS & WMS; and OMS & SAP, action, and follow-up

• Support the e-reconciliation team on order, stock and billing gaps.

Physical Distribution & Cost

• Work closely with Customer leadership and/or operations senior leaders on strategies to reduce cost, lead time, and waste across the end-to-end supply chain

• PD Cost Optimization - Review cost performance and optimize e-operation tasks to increase cost efficiency

Projects & Improvement

• Lead E-com Supply Chain transformation projects with related zone Supply Chain Experts, and Business function Experts (in Digital and Commercial teams)

• To create long-term category solutions that automate or simplify category processes - Identify opportunities to enhance relationships with key or strategic customers

• Analyze the Order to Cash Execution metrics for the Customers to improve efficiency of our order execution process

• Budget/Trend and Project Management relevant to e-operations, with the support of KASC Manager

Key Competencies:

• Understanding of end-to-end supply chain processes including order to cash

• The ideal candidate will be a self-starter with a high level of proactiveness, flexibility and commitment to anticipate issues and solve for it

• Candidate needs to be the face of supply chain team for the accounts he/she is handling and be able to take decisions in consultation with the leadership of the division/function

• Possesses strong analytical and numerical skills with strong experience of Excel & SAP background

Requirements:

• 5+ years in supply chain operations related (demand, supply planning, etc)

• At least 2+ years proven experience, ideally in either in a multinational / FMCG / e-commerce / Retail & beauty company

• Good presentation and communication ability

• Able to liaise with all level of people internally and externally

• Able to work under pressure and tight deadlines

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