Job Description

At AIA we\xe2\x80\x99ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we\xe2\x80\x99re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on.

WE ARE LOOKING FOR

• Provide day to day SAP functional services covering the following SAP Modules namely Finance (General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting), Controlling, Project System and Flexible Real Estate Management for AIA Business Units.
• Ensure solutions are consistent with regional template and ensure regional solution architecture team is aligned.

Perform BAU Activities \xe2\x80\x93 Incident and Service Request:

- Perform diagnosis / investigation / troubleshooting.

- Perform configuration changes/ fixes or work closely with vendors where necessary to resolve incident.

Perform BAU Activities \xe2\x80\x93 Change Request:

- Develop & update Change Scope Analysis (CSA) and documentation (i.e. Functional Specification Documentation (FSD)).

- Perform configuration / code changes & Unit Test (including coordination with 3rd party where necessary).

- Prepare test scenarios & acceptance criteria.

- Inform on readiness for Regression Test / Production deployment

- Prepare & submit Change Deployment Template.

- Close ticket upon successful Production deployment OR Close ticket upon receiving successful-deployment-confirmation from Integration Manager.

• Perform BAU activities as per defined in accordance to GA-FIT COE operational policy (i.e. Complexity Matrix, Standard Operating Procedure) which are generally of moderate to complex scenarios.
• Ensure solutions are consistent with regional template.
• Positive collaboration with all stakeholders on BAU related matters.
• Support end users in system usage and assist in raising overall SAP proficiency of the end user base and act as a SAP ambassador.
• Provide training to end users.
• Participate in project activities with SAP focus.
• May require short term travel, standby and shift arrangements.
• Supporting Team Manager on work assignments as per required.

Education

Bachelor\xe2\x80\x99s Degree in Information Systems / Business or Accounting equivalent is required.

Experience

5 to 8 years\xe2\x80\x99 relevant experience in regional solution / system support with SAP FICO focus across the APAC region.

At least 3 end to end project implementation experience in FICO will be an added advantage.

Relevant SAP COE experience and user support track record.

Applied accounting / business knowledge in SAP FICO ECC system.

Managing communication with key stakeholders (i.e. finance business users).

Knowledge in SAP New General Ledger Accounting with Multiple Ledgers and Multiple Currency / Flexible Real Estate Management will be an added advantage.

Certifications / licenses

Relevant SAP certification.

Additional skills

SLA familiarity and performance driven work culture.

Good communication and presentation skills.

Good problem solving and analytical skills.

A good team player.

Able to work extended hours when necessary.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

AIA