Job descriptionSome careers grow faster than others.If you\xe2\x80\x99re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world\xe2\x80\x99s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC\xe2\x80\x99s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers\xe2\x80\x99 needs.We are currently seeking an experienced professional to join this team in the role of Assistant Manager, FX Specialist.Principal Responsibilities:\xc2\xb7 Contribute to WPB\xe2\x80\x99s FX and DCI revenue\xc2\xb7 Maintain high customer retention rate for FX and DCI\xc2\xb7 Contribute to the sales management process of FX and DCI\xc2\xb7 To increase customers\xe2\x80\x99 engagement by conducting sales call via phone\xc2\xb7 Manage branches\xe2\x80\x99 queries and issues relating the FX and DCI i.e. market update.\xc2\xb7 Engage customers on FX and DCI opportunities\xc2\xb7 To perform DCI rollover and first party FX transactions.\xc2\xb7 To train, coach and guide sales staff in cash FX and DCI\xc2\xb7 To conduct regular updates to sales staff via teleconference or face to face\xc2\xb7 To support the branches to achieve sales target\xc2\xb7 To engage sales staff & branch management to increase FX and DCI transactions\xc2\xb7 Operational risk accountability\xc2\xb7 Ensure delivery of consistent and high standard of product and services through active interface with GM and WPB sales team\xc2\xb7 Maintain HSBC internal control standard and observe Group Compliance policyRequirementsRequirements:
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