Job Description

About GoPizza:

GoPizza is a rapidly growing global pizza chain known for our unique oval-shaped pizzas, fast service, and smart store operations powered by AI and automation. We are passionate about delivering consistent quality and excellent customer experiences across all our outlets. Join us in redefining the future of pizza.

Key Responsibilities:

Ensure consistent execution of GoPizza's food quality, safety, and hygiene standards. Lead, train, and develop a high-performing team to deliver outstanding customer experience. Manage stock levels and supplier relationships to ensure smooth operations. Achieve sales targets and control costs to maximize store profitability. Handle customer feedback and resolve any issues to maintain brand reputation. Ensure adherence to all company policies, procedures, and brand guidelines. Report regularly to Operation Manager on performance metrics, staff development, and operational issues.

Qualifications:

Minimum 1-2 years of experience in a retail or food service management role Proven leadership and team management skills. Strong understanding of inventory control, scheduling, and cost management. Excellent communication and problem-solving abilities. Passionate about customer service and operational excellence. Familiarity with technology and POS systems; experience with smart kitchen tools is a plus.
Job Type: Full-time

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

Dental insurance Health insurance Meal provided Opportunities for promotion Professional development Vision insurance
Ability to commute/relocate:

Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person