Job Description

Shangri-La Golden Sands, PenangShangri-La Golden Sands is a 4-star hotel catering to families with child-friendly facilities. We are in search of energetic, vibrant and multi skilled individual who are able to meet the ever-changing challenges and contribute towards the success of the hotel. It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail, the skills to perform and a passion to delight.Service Manager - Learning & DevelopmentWe are looking for Service Manager - Learning & DevelopmentAs a Service Manager - Learning & Development, we rely on you to

• Maintain accurate and up to date records of all training activities and training records.
• Publish a monthly calendar of training courses and ensure maximum attendance through clear communication to and liaison with Head of Department on a regular basis.
• Ensure all requests for training by employees are responded to in a timely manner and follow up is conducted where appropriate.
• Ability to create a learning environment and assisting all other HR related activities and programs

We are looking for someone who:

• Diploma or Degree with specialization in Human Resource Management or any related discipline preferred
• Certified in Train the Trainer or relevant courses
• Communicates and writes with fluency in English (as well as the local language)
• Is detail-minded, creative and has the ability to drive and lead change
• Has good interpersonal skills and people management skills
• Has experience in conducting training and audit checks
• Adaptable and responsive in a fast pace work environment
• Is able to work independently and a team player.

If you are the right person, what are you waiting for? Click the apply button now!

Shangri-La Hotels & Resorts