Job Description

Job Responsibilities:

Work closely with GOC Regional Manager to report all issues and challenges under all the function and accounts assigned. Oversee export & import documentation and billing functions of the specific region Provide inspired leadership for the organization. Coaching and developing team members in soft skills. Develop, implement, and review operational policies and procedures. Handling customer/supplier complains or any major issues/mistakes. Plan and monitor daily staffing schedules and adjust accordingly to ensure adequate staffing levels that support operational demands and business objectives, including coverage for absentees Ensure equal distribution of workload amongst responsible employees adjusting as required Share new instructions and process change to team time to time Supervise work of all team members and provide appropriate training as needed to ensure achievement of all set goals, full awareness of customer requirements Responsible to work closely with US stakeholders Analyse all customer requirements and develop solutions to complex problems Set expectations on task completion and ensure tasks are completed prior to set deadlines and evaluate performance. Monitor the preparation and submission of export & import documentation, including invoices, packing lists, and customs declarations Coordinate and manage the end-to-end process, including documentation, customs clearance, and transportation logistics Monitor shipments and provide updates to relevant stakeholders, ensuring transparency throughout the import process Conduct research on export & import regulations and customs compliance to support team initiatives Maintain accurate records of export & imports, tracking shipments and resolving any issues that arise Collaborate with the logistics team to identify opportunities for process improvements and efficiencies Receive, review, and process export, import & vendor invoices in accordance with company policies and procedures. Verify pricing, quantities, and terms on invoices. Ensure timely approval of invoices from relevant departments. Prepare and schedule payments, ensuring compliance with vendor terms and cash flow guidelines. Respond to vendor inquiries and resolve invoice discrepancies or payment issues in a timely manner. Maintain accurate vendor records and export & import documentation. Assist in month-end closing activities, including accruals and reconciliations. Generate reports related to accounts payable and vendor activity as needed.

Job Requirement:

Degree in Logistics, Supply Chain or related field preferred Experience in handling export, import and vendor invoicing Strong understanding of logistics / shipping process specific to import & invoicing Ability to communicate effectively with internal teams and external vendors. Ability to work independently and collaboratively within a remote team environment Strong attention to detail and organizational skills Excellent communication skills, both verbal and written Proficiency in Microsoft Office Suite (Excel, Word & etc) Able to work in

Night Shift following US holidays

Experience working in Shared Service is an advantage Experience managing team
Job Types: Full-time, Permanent

Pay: RM5,000.00 - RM6,000.00 per month

Benefits:

Opportunities for promotion Professional development
Work Location: In person