Job Description

Knauf - From Family Business to Corporate Family Founded in 1932, Knauf is one of the world\'s leading manufacturers of construction materials for interior design, building insulation, and design ceilings. Knauf plants across the globe produce state-of-the-art drywall systems, plasters, and insulating materials as well as external thermal insulation composite systems. Moreover, paints, flowing screeds and flooring-systems, as well as machines and tools for the application of these products round off our portfolio. The Knauf Group invests substantially each year in the development and modernisation of manufacturing plants, and the training and further education of its employees. Serving Customers Worldwide The Knauf Group continues to operate as a family business and is present in over 90 countries with over 80 raw materials processing plants and over 300 manufacturing plants on five continents. Knauf systems simplify planning and construction on a global scale, offering comprehensive solutions and quality assurance. In many countries, the name Knauf is synonymous with gypsum. The Group is managed by the general partners Alexander Knauf, J rg Kampmeyer, and Dr Uwe Knotzer. In 2021, Knauf employed 40,000 employees worldwide and generated sales of 12.6 billion Euros. Designing the Rooms of Tomorrow Innovation and the integration of technological innovations are the cornerstones of our business strategy. With high quality products, Knauf continuously sets new standards to make the construction and modernisation of buildings better, more efficient, and more sustainable. Coordinated systems impress with their cost-effectiveness, high levels of fire resistance and sound insulation, as well as the highest energy efficiency, and a diverse range of design choices. High Quality Solutions for all Aspects of Construction Modern construction must meet complex requirements. Key energy performance management must synergise with ventilation and illumination as well as design. The increasing implementation of technology calls for integral planning processes and new forms of space creation. Accordingly, Knauf offers premium solutions in drywall construction. As a reliable partner, the Knauf Group supports customers with well-founded know-how, and exceptional service - from local housing construction to superlative architecture worldwide. Job Summary The Assistant Manager/ Manager, Office Services and Administration is responsible for overseeing and managing all aspects of office services, facilities maintenance, and administrative support to ensure a conducive and efficient working environment for both the Malaysia Business Unit Office and Pinnacle Regional Office. This role encompasses a wide range of responsibilities, including office services management, facilities maintenance, season parking coordination, building management office activities, vendor liaison, and administrative support for various functions. Reporting directly to the Senior Human Resources Manager, the individual in this role plays a crucial part in creating a positive and functional workspace for employees. Responsibilities Office Services and Facilities Management: Oversee the day-to-day operations of office services, including but not limited to reception area, dispatch services, office cleanliness, housekeeping, pest control, and the management of pantry, office supplies & equipment. Ensure the maintenance and functionality of utilities and amenities including but not limited to internet, air conditioning, lighting, plumbing, washrooms, server room, office furniture, and meeting room/ wellness room/ recreational area facilities. Monitor and manage the overall office environment to guarantee a comfortable and efficient workspace for employees. Security, Health and Safety: Implement and manage access control systems to ensure a secure workplace. Supervise surveillance camera operations for employee and asset safety. Collaborate with HSE subject matter expert to develop and oversee emergency exit plans, evacuation procedures, and first-aid protocols, ensuring a coordinated and proactive approach to workplace safety. Season Parking Management: Oversee season parking for employees in the office building, including coordination and liaison with the building management office to ensure efficient allocation and utilization of parking facilities. Building Management Office: Act as the key Person-in-Charge for all building management office activities. Coordinate with property management to address and resolve any issues related to the office premises. Ensure compliance with building regulations and safety standards. Vendor Management: Serve as the primary liaison with vendors for office services and facilities. Collaborate with Procurement team in conducting procurement activities, negotiating prices, and overseeing contract renewals. Manage relationships with vendors to ensure quality services are delivered. Administrative Support: Provide administrative support to functions, departments, and teams lacking dedicated admin support. This includes coordinating business travel arrangements, such as flight and accommodation bookings and other admin support as requested. Employee Wellness and Engagement: Support the Senior Human Resources Manager by contributing to the planning and execution of employee wellness program and employee engagement activities, fostering a positive workplace culture. Other future roles related to office services and administration as the needs of the organization evolve. This includes adapting to new responsibilities, contributing to process enhancements, and undertaking tasks that contribute to the overall improvement of office operations and employee well-being. Key Requirements We\'re looking for an individual who has a great attitude towards challenges, is willing to take on tasks above and beyond the norm. Bachelor\'s Degree in Business Administration, Facilities Management, or related field. At least 5 years of proven experience in office management, facilities maintenance, vendor management, office administration and demonstrated project management skills such as office renovations or relocations. Robust experience in navigating a matrix organization with multiple stakeholders. Strong organizational and multitasking skills, coupled with effective prioritization and strong negotiation skills. Excellent communication and interpersonal abilities. Proficiency in Microsoft Office Suite and other relevant software. Knowledge of SAP systems is an added advantage. Ability to work independently and collaboratively in a team.

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