Job Description

Company DescriptionMyTOWN Shopping Centre is a super-regional shopping centre for friends and family on the fringes of the Central Business District of Kuala Lumpur. The shopping centre is a one-stop destination for shopping, dining and entertainment with more than 400 stores. Anchored by IKEA, MyTOWN Shopping Centre is set to deliver a fantastic customer experience with a vibrant mix of retailers.
MyTOWN Shopping Centre is developed jointly by Boustead Holdings Berhad and Ikano Pte. Ltd. For more information, log on toPURPOSE OF THE JOBLead, mentor and develop a high-performance Marcom team to achieve marketing objectives and contribute to a successful business plan. Responsible for successfully executing and delivering a fantastic customer experience to shoppers. Cross-functional collaboration with tenants and IKEA Cheras to ensure unique, holistic campaign executions. Working with other related departments to smoothen operational execution successfully.RESPONSIBILITIES OF THE JOB * To develop marketing strategies and overall Marcom plan with the consideration of partners, anchors, tenants while efficiently utilising the approved budget to achieve the following Marketing Objectives:-

• To reinforce brand identity and positioning with ATL, BTL and TTL strategies
• To maintain strong market presence with increased Brand Awareness
• To draw Shopper Footfall
• To encourage Retail Sales
• To highlight Retailers
• To establish and maintain good network of contacts with tenants, government agencies, and tourism related bodies, charity/volunteer organizations, corporate organizations, etc for joint promotional and sponsorship opportunities and improve brand perception.
• Budgeting and forecasting operational expenditure & capital expenditure for Marcom.
• Enhancing the Customer Journey Mapping through events, decorations, wayfinding and shopper engagement experiences
• Enhancing the Customer Experience through digital with content creation and curation via Digital and Social Media
• Communicate to intra department as well as internal department for communication of relevant activities, so they can effectively use such information for their purpose.
• Effectively engage with other functional teams meanwhile developing business analysis and complex problem-solving skills.
• Drive marketing direction with marketing team competence effectively grow the business with regional support.
• To manage the PR aspect of a possible crisis.

QualificationsREQUIREMENT FOR THE JOBQualifications

• Diploma in Public Relations, Retail, Merchandising, Marketing, Communications, or any related field
• Any related course or professional course attended.
• 5 - 8 years of experience.

Motivation (Top 5 points)

• Passionate about growing business and people together
• Enjoy meeting customers and helping customers by providing effective solutions
• Strong sense of achievement in change management
• A desire for continuous improvement
• A desire for keeping everything organised and structured

Knowledge (Top 10 points)

• 5-8 years of experience in Retail, Design, Marketing, Digital Marketing, Public Relations, Communications, or any related field
• Strong understanding of customer and marketing dynamics and requirements. Good understanding of current retails trends and practices, including digital strategies and tactics.
• Effective and eloquent communicator. Possesses good verbal and written proficiency in English, and a second language e.g. Chinese and / or Bahasa Malaysia.
• Demonstrated ability to increase productivity and continuously improve and adapt methods and approaches.
• Solve problems creatively and effectively and high levels of integrity and honesty.
• Creative as well as analytical.
• Experience in budgeting and forecasting, multitasking with ability prioritize and juggle multiple commitments and deadlines.
• Strong negotiator, a team player with excellent analytical skills and business acumen.
• A leader with capable mentoring skills, willingness to coach and develop team members.
• Ability to develop rapport with people from all levels and departments.
• Possess excellent presentation skills, ability to inspire action and drive towards a common goal.

Additional InformationPlease apply by 31-07-2024.

MyTOWN Shopping Centre