Job Description

Job Summary

• Responsible for implementing workflow procedures based on direction from the company\'s ISO / Quality Management System. His / Her duties include supervising his / her department employees during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of a workplace.

General Responsibilities

• Responsible for planning, organizing, directing and managing departmental personnel under his/ her charge of duty.
• Plan and coordinate Quality Activities to meet Quality Policy and Quality objectives.
• Assist QA/QMS Manager to assure that customer\'s requirements are accurately reflected in the processes and quality specifications.
• Providing and interface with customer\'s quality representative, interpreting customer\'s quality requirements and standard and advising on their acceptability.
• Raise non-conformance request for the stocks that does not meet the client specification / requirement to initiate improvement action to prevent the occurrence of any nonconformities relating to the product, process, and quality system.
• Assist QA/QMS Manager to investigate and analyze the quality issues (internal and external) together with the relevant process owners for continuous improvement.
• Monitor the corrective and preventive actions (8D / CAPA) taken and coordinate with HOD\'s to ensure the actions taken are implemented effectively.
• Follow-up with Facility team on Facility Daily Patrolling Inspection status and assist on the Pest Control Management.
• Engage in planned internal audits and assist QA/QMS Manager on external audits (SGS, Clients & Regulatory).
• Report the performance of the quality system for management review and improvement.
• Other tasks as and when required by the HOD

Functional Skills and Knowledge

• QA / QC background (advantage).
• Knowledge in ISO 9001 / GDPMD / GWP.
• Good analytical skill to identify root cause and corrective / preventive actions.
• Able to work in DC/Warehouse

Education

Bachelor of Supply Chain/Logistics and any other related course of study

Work Experience

• Min 5 years of working experience in QA background.

Requisition Number: 102721

Department: Supply Chain Management

DKSH