Job Description

Job Summary:*

1. Team Supervision:

- Assist in training, developing, and mentoring team members.

- Schedule staff shifts and ensure adequate coverage.

- Provide performance feedback and support team members in achieving their goals.

2. Customer Service:

- Help maintain high standards of customer service and satisfaction.

- Address customer inquiries and resolve any issues effectively.

- Promote a positive shopping experience for all customers.

3. Operational Support:

- Assist in managing day-to-day activities, including inventory control and merchandising.

- Maintain a clean, organized, and safe work environment.

- Ensure compliance with company policies and procedures.

4. Sales and Financial Goals:

- Contribute to achieving sales targets and financial goals.

- Assist in managing budgets, expenses, and payroll.

- Participate in promotional planning and execution.

5. Reporting and Administration:

- Help prepare reports on sales, productivity, and performance metrics.

- Assist in administrative tasks as needed, including inventory tracking and ordering supplies.

Qualifications:

- High school diploma or equivalent; a degree in business or management is a plus.

- Previous retail or management experience preferred.

- Strong communication and interpersonal skills.

- Ability to work flexible hours, including weekends and holidays.

- Proficient in basic computer applications and point-of-sale systems.

Skills:

- Leadership and team-building abilities.

- Problem-solving skills and critical thinking.

- Strong customer service orientation.

- Ability to work under pressure in a fast-paced environment.

Job Type: Full-time

Work Location: Hybrid remote in Rawang