Assistant Manager Service Solutions
Petaling Jaya, Malaysia
Job Description
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Location: Petaling Jaya, MY
General Responsibilities
- To promote service contract
- To promote the inclusion of applications method development as part of the contract offering from TEC
- To provide applications solutions to customers
- Data analysis of current status of service contracts, further to systematically approach the customer base to promote revenue growth in contract sales
- Data analysis of consumables, to promote and sell predictively consumable items
- Ensure that communications with customers and with the company are rapid and comprehensive. Maintain good customer rapport.
- To maintain keen enquiry on customer current eqpt and opportunity for potential sales
- Ensure thorough market coverage for contracts and consumables for relevant target industries / territory
- Ensure constant discussions and update with immediate superior to ensure yearly sales target can be achieved.
- Timely submission of contract and consumable sales reports via company\xe2\x80\x99s CRM
- Timely update of opportunities / prospects / projects via company\xe2\x80\x99s CRM
- To provide applications support to customers- to run customer samples, method development and training where required
- Maintain a high level of technical and sales competence by keeping abreast with latest techniques and development of the products.
- Ensuring that Company\xe2\x80\x99s reputation for high quality products and services are maintained.
- Use own initiative to acquire comprehensive product knowledge.
- Organize and coordinate promotional activities on consultation with immediate superior.
- Build and maintain strong relationships with key external consumable Client
Job requirements
- Self-motivated and the ability to communicate the technical advantages and benefits of service contracts. To lead consumable sales independently.
- Functional knowledge and experience in trouble-shooting of analytical and scientific instrument/equipment.
- Strong product knowledge in scientific instruments
- Good background knowledge of market industries for chemical analysis/analytical/life sciences instruments
- Strong analytical capabilities
- Excellent interpersonal skills
- Strong analytical capabilities
- Ability to work with minimal supervision
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
- Demonstrate fluency in local language and ideally in English, both written and spoken
Qualification
Degree or Masters in Science majoring in Electrical, Electronics or Engineering
Work Experience
Minimum 3 years working experience in a similar role
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Job Detail
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Job IdJD911876
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Malaysia
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EducationNot mentioned