Accountable on the booking to shipping line base on shipment schedule and meeting customer expectation of ETS & ETA
Co-ordinate Import and Export freight bookings including Air / Sea (FCL/LCL) / Cross Border Trucking / Inland Clearance & Trucking.
Monitor and ensure freight billing or shipping discrepancies with agents
Monitor the import process and ensure zero detention charges
DETAILED DESCRIPTION
Update and monitor the shipment transit times, delay, advance internally
Support in ad-hoc projects
Resolve issues relating to transportation, customer problems, import and export, and logistics systems.
Maintain detailed and accurate logistics data for daily, weekly, and quarterly reports including usage metrics, customer issues and resolutions, training records, work logs, and schedule documentation.
Co-coordinate with various other departments as needed to create comprehensive schedules for shipping in SNOP meeting
Collaboration with agents/Vendor to ensure achieve the vendor KPIs
Ensure booking team book with selected carriers with right time and right cost
Prepare, analyze and send monthly forecasts to ocean carrier contacts
SUMMARY DESCRIPTION
Accountable on the booking to shipping line base on shipment schedule and meeting customer expectation of ETS & ETA
Co-ordinate Import and Export freight bookings including Air / Sea (FCL/LCL) / Cross Border Trucking / Inland Clearance & Trucking.
Monitor and ensure freight billing or shipping discrepancies with agents
Monitor the import process and ensure zero detention charges