Job Description

Kaplan Inc. is one of the world\xe2\x80\x99s most dynamic private education providers. Through its Kaplan International Pathways division, Kaplan offers a wide range of study options, including degree preparation and direct admission, helping students to receive a life-changing education. Kaplan\xe2\x80\x99s partnerships with over 40 universities worldwide create wonderful opportunities for students, education agents, sponsors and more, with over 20,000 students choosing to study with us each year.

Kaplan International Pathways seeks to appoint an experienced individual to the post of Assistant Market Manager, Malaysia to be based in Kuala Lumpur, Malaysia, working from home.

Core responsibilities include:

• Take part in student recruitment activities to achieve challenging recruitment targets for our colleges and partner universities
• Provide effective course counselling to students and parents on pathway and degree courses
• Deliver exemplary customer service to all internal and external stakeholders
• Convert student applications from new leads into actual enrolments, including responding to all enquiries within in a timely fashion, normally within 24 hours
• Maintain excellent agent relationships, with an emphasis on training and support to ensure high loyalty and performance
• Promote Kaplan International Pathways on an on-going basis to recruit new students by working with established key partners, as well as identifying and pursuing new business opportunities
• Maintain a comprehensive knowledge of all Kaplan International Pathways products, entry requirements and education systems in the region and destination countries, specifically the UK and the USA.
• Liaise effectively across the Kaplan network, including sales teams, admissions staff, campus/college based teams and partner universities
• Provide in-country support and market intelligence to the wider Kaplan International team and our partner universities
• Ensuring visa and other compliance responsibilities are met
• Provide support on special projects and tasks as specified by the management

Candidate profile:

We are looking for and enthusiastic and results-orientated individual meeting the criteria below:

• 2 years of experience of working in the education sector, ideally in a student recruitment role
• Understanding of international education systems
• An undergraduate degree (from United Kingdom or United States preferred) or equivalent
• Results-orientated and motivated, ability to work to tight deadlines
• Strong communication skills, both verbal and written
• Excellent problem solving skills and the ability to manage conflicting priorities
• High level of literacy, attention to detail and the ability to produce clear concise reports
• Fluent in English

This position may involve travel within Malaysia and neighbouring countries for exhibitions, open days, presentations and agent visits. Many events are held on weekends and public holidays. The successful candidate will (ideally) will have experience of travel within the region and will have the maturity and confidence to work independently soon after appointment to the role.

Starting salary: dependent on experience; performance related bonus available

Start Date: February 2023

Contract type: Permanent

Application Procedure

If you feel you fit the above criteria and are excited by the opportunity of working in a dynamic and growing company, please email your CV along with covering letter to:

Email address:

Closing date: 24th February 2023

At Kaplan International, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership.

Applicants must be able to provide proof of eligibility to work in the Malaysia.

Kaplan International