Job Description

Professional, Full Time (Contract)Location: Miri, Sarawak\xef\xbb\xbfSalary range: RM24,000.00 - RM33,000.00 per annum.Your new role\xef\xbb\xbf\xef\xbb\xbfThis position will assist the Officer, Residence Operation to manage the daily operations of Curtin Water II in providing quality services, managing and attending to resident\xe2\x80\x99s complaints, ensuring that residents comply to policies and procedures, rules and regulations as well as providing administrative support in residence services related duties.Key responsibilities

• Responsible for the smooth and efficient daily operation of the service area \xe2\x80\x93check in and check-out, key registry and resident\xe2\x80\x99s cards and handling and maintaining residence\xe2\x80\x99s property and facilities.
• Receive and issue receipts for all housing related fees via online payment.
• Maintain a proper filing system for Curtin Water IIrelated documentation.
• Coordinate with Housekeeping team for any cleanliness related issues or complaints.
• Report to Residence Operation Officer, any security related matters arising in the area of accommodations.
• Coordinate official and unofficial communication to residents.
• Prepare monthly utilities report, utilities provision reports etc.
• Conduct periodical room inspections with the supervision of Residence Operation Officer.
• Handle and resolve resident complaints, requests and disciplinary issues in a professional manner, ensuring prompt actions at all times.
• Coordinate and monitor fixed asset movement and conduct annual asset physical check exercise\xe2\x80\x93 Fixed asset management.

Please refer to the Position Description attached for further details on what this role entails.About youTo be successful in this role, you will have:

• Minimum, Diploma in Business Management/Hospitality Management with relevant working experience.
• Demonstrated a high level of motivation to work with people, able to deal with customer enquiries in an effective and positive manner.
• Demonstrated effective interpersonal skills and the ability to relate effectively to clients and staff at all level.
• Demonstrated ability to prioritise workload and complete a variety of activities to meet conflicting deadlines.
• Demonstrated ability to work effectively with minimum supervision and to contribute to and work as part of a team.
• Demonstrated ability to manage and update records and databases, as well as developing and maintaining a systematic filing system including the ability to generate report when required.
• Experience working with students in an education setting or institution is an added advantage.

Closing Date: Open until filledInterested applicants are invited to submit a latest resume which includes addressing the selection criteria, a covering letter, names and contact details of at least two referees and certified copies of your academic credentials.How to apply:Please address your applications to:Staffing Management Section,
Human Resource Department,
Curtin University Malaysia,
CDT 250, 98009 Miri, Sarawak, MalaysiaTo submit an application, please click on the Apply Now button.Alternatively, you may email your applications to:Only shortlisted candidates will be notified.Disclaimer:
Curtin (Malaysia) Sdn Bhd reserves the right at its discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time.

Curtin University