Job Description

• Prior experience in a food and beverage environment with customer facing responsibilities is an added advantage.
• Familiarity with POS systems and basic financial management.
• Willingness to work various shifts as needed.

Responsibilities

• Create employees\' schedules to ensure efficient operations
• Supervise and train staff to ensure they adhere to established standards of service and professionalism
• Assist in execution of the strategic planning including outlet food costs control, stock take and stock ordering
• Oversee daily operations, including opening and closing procedures, cash handling, and inventory management.
• Explain and promote products and offerings
• Ensure that all customers receive prompt, friendly, and attentive service.
• Handle customer inquiries, concerns, and complaints in a courteous and professional manner.
• To brew coffee or tea and to serve the drinks to customers
• Ensure every drink serves to customers are made with passion and have the highest quality standards by following the right SOP.
• Able to explain all products clearly to customers, and to promote/upsell the products at all times

Benefits

• Near to public transport (MRT)
• Walking distance to lifestyle shopping mall, Sunway Velocity
• Performance Bonus
• Allowances / Incentives (Transport, Attendance, Shift, OT)
• Career Advancement (We envision to an F&B giant in SEA)
• Company Activity (Team Building, Annual Dinner, Company Trip)
• Smart Casual Wear
• Positive Working Environment
• Flexible Working Hours (after confirmation, subject to performance and arrangement with BOD)
• EPF/SOCSO

SkillsCustomer Service Team Management Communication Skills Problem Solving Inventory Management Sales SkillsImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

Ricebowl