Job Description

At least 2 years in relevant industry

The role of a dental clinic manager is to oversee the daily operations of the clinic and ensure it runs smoothly, efficiently, and profitably. Key responsibilities include:

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1. Operations Management

- Coordinate daily clinic workflow (scheduling, patient flow, room use).

- Ensure proper use and maintenance of dental equipment.

- Oversee cleanliness and compliance with health regulations.

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2. Staff Supervision

- Manage front desk staff, assistants, and sometimes associate dentists.

- Handle scheduling, hiring, training, and performance reviews.

- Resolve staff conflicts and ensure team communication.

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3. Patient Experience

- Ensure high-quality customer service.

- Handle complaints or concerns professionally.

- Improve patient retention and satisfaction.

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4. Financial Oversight

- Manage budgets, billing, and collections.

- Monitor income vs. expenses and clinic profitability.

- Work with insurance companies on claims and approvals.

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5. Inventory & Supplies

- Track dental and office supply stock.

- Place orders and control costs.

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6. Compliance & Licensing

- Ensure clinic follows health and safety laws.

- Keep staff certifications and clinic licenses up to date.

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7. Marketing & Growth

- Support promotions, social media, and patient outreach.

- Help increase patient numbers and build the clinic's reputation.

Job Type: Full-time

Pay: RM2,500.00 - RM5,000.00 per month

Benefits:

Cell phone reimbursement Flexible schedule Maternity leave Meal allowance Professional development Work from home
Work Location: Hybrid remote in Petaling Jaya (47810)