Job Description

Job Summary

The

Quality Assurance (QA) Manager

is responsible for leading and managing all aspects of quality within the manufacturing operations. This role ensures full compliance with quality standards, regulatory requirements, and customer expectations while driving continuous improvement initiatives. The QA Manager provides leadership to quality engineers and inspectors, fostering a culture of operational excellence, defect prevention, and product reliability.

Key Responsibilities

Lead, mentor, and develop the

QA

and

Process Quality Engineering

teams to achieve company quality objectives. Oversee

in-process

and

final quality control

activities to ensure consistent product conformance, reliability, and customer satisfaction. Manage

Material Review Board (MRB)

processes, ensuring timely review, disposition, and proper documentation of non-conforming materials and products. Collaborate closely with

Production

,

Engineering

,

Planning

, and

Supply Chain

teams to resolve quality issues and drive sustainable process improvements. Develop, implement, and maintain

Quality Management Systems (QMS)

in accordance with

ISO 9001

,

IATF 16949

, or equivalent standards. Prepare and present comprehensive

quality performance reports, metrics, and dashboards

to senior management, highlighting trends, risks, and improvement opportunities. Lead

root cause analysis

,

corrective and preventive actions (CAPA)

, and continuous improvement initiatives to eliminate defects and enhance process capability. Ensure

audit readiness

and compliance with internal, customer, and regulatory quality requirements. Champion

continuous improvement

projects focused on enhancing quality performance, operational efficiency, and product reliability.

Education & Qualification Requirements

Bachelor's Degree

in

Engineering

,

Quality Management

, or a related technical discipline.

Professional certifications

such as

Certified Quality Engineer (CQE)

or

Six Sigma Black Belt

are highly desirable. Strong understanding of

quality systems, methodologies, and regulatory standards

. Excellent

communication, leadership, and presentation

skills, with the ability to convey technical concepts clearly. Proven

leadership, negotiation, and analytical

capabilities in managing cross-functional teams and complex quality challenges. Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced manufacturing environment.

Working Experience Requirements

Minimum

7-10 years

of quality assurance experience in a

manufacturing environment

. At least

3-5 years

in a

managerial or supervisory

role leading quality or engineering teams. Proven track record in

MRB management

,

in-process quality control

, and

QMS implementation

.

Skills & Knowledge Requirements

Proficient in quality tools and methodologies, including

FMEA

,

SPC

,

MSA

,

8D

,

PDCA

, and

Root Cause Analysis

. In-depth knowledge of

ISO 9001

,

IATF 16949

, or other recognized

quality management systems

. Strong

analytical and data-driven

approach with sound

problem-solving

and

decision-making

abilities. Effective

interpersonal and collaboration

skills to build strong relationships across functions and levels.
Job Types: Full-time, Permanent

Pay: RM12,000.00 - RM18,000.00 per month

Benefits:

Cell phone reimbursement Dental insurance Free parking Health insurance Maternity leave Opportunities for promotion Professional development Vision insurance
Ability to commute/relocate:

Simpang Ampat: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Bachelor's (Preferred)
Experience:

QA/QC: 7 years (Preferred) Manager: 5 years (Preferred) PCB Manufacturing: 5 years (Preferred)
Language:

Mandarin (Preferred)
Work Location: In person