Job Description

Description:
Join Our Leadership Team at Alila Bangsar Kuala Lumpur!
We are looking for a dynamic and motivated Assistant Restaurant Manager to support the day-to-day operations of our vibrant dining outlet. You will work closely with the Restaurant Manager to deliver exceptional guest experiences, drive team performance, and maintain smooth and efficient service. This is a single-restaurant operation where your contribution will have a real and visible impact.
Your Role

• Support the Restaurant Manager in overseeing all aspects of the restaurant and bar operations.
• Ensure high levels of guest satisfaction by maintaining service quality and standards aligned with Hyatt and Alila expectations.
• Assist in managing the service team, including training, coaching, and performance support.
• Be hands-on during service periods, leading the team on the floor and setting the pace for excellent service.
• Help monitor restaurant profitability, manage inventory, and ensure proper cost control practices are followed.
• Collaborate with the Culinary team to ensure a seamless food and beverage experience.
• Handle guest feedback and assist with service recovery efforts in a professional and timely manner.
• Maintain compliance with food safety, hygiene, and health regulations.
• Assist with promotional activities and restaurant marketing initiatives.

• Minimum of 2 years experience in restaurant operations, ideally in a supervisory or team leader role.
• Strong leadership skills with a hands-on, guest-focused approach.
• Familiarity with restaurant POS systems and operational procedures.
• Knowledge of food safety and hygiene practices according to Malaysian Food Act standards.
• Positive attitude, good communication skills, and the ability to thrive in a fast-paced environment.