Job Description

ASSISTANT RESTAURANT MANAGERSummaryThe Assistant Restaurant Manager will assist to manage the day to day operation of the restaurant. The Assistant Restaurant Manager will also help in creating a pleasant dining environment and experience for guests.We are looking for individuals who have a good knowledge of food & beverage, a team player and enjoys to wow guests with outstanding service and hospitality.The Role of the Assistant Restaurant Manager

• Foster positive thinking and motivation within the outlets by giving active assistance and advice on more effective ways of running the outlets
• Plan in conjunction with the Restaurant Managers activities, promotions, menu implementations according to the annual marketing plans
• Ensure that all designated action points from daily briefings or bi-monthly operational meetings are being followed by the individuals concerned
• Ensure that positive working relations with non-Food & Beverage departments are fostered giving cooperation at all times
• Be aware of and comply with all legislation affecting the operation, including licensing regulations, health regulations and fire and safety regulations
• Assist the Restaurant Manager in compiling the annual marketing plans and budgets

Preferred Qualifications And Skills

• Diploma or Certificate in Hotel Management/ Catering
• Minimum 2 to 4 years relevant job experience in similar capacity
• Knowledgeable about customer service and guest contact skills
• Knowledgeable about handling guest/colleague complaints and dealing with guests
• Previous experience in supervising and/or delegation
• Good in spoken and written English and Bahasa Malaysia
• Ability to communicate in other languages would be an advantage
• Computer literate with knowledge of Microsoft Windows and InfoGenesis System
• Pleasant with positive attitude
• Good communication and administrative skills
• Willing to work shift duties

Learn more about what it is like to work at Mandarin Oriental Hotel Group, visit us:

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Malaysia work authorization is required for this position.Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Mandarin Oriental