Job Description

Responsibilities

Accountable for profitability of the restaurant by building sales and controlling costs within the budget. Overall responsible to co-ordinate all activities in the restaurant with the aim of achieving smooth operations and creating exceptional guests' satisfaction. Ensure promotions and local store marketing plans are executed effectively to achieve the expected sales result. Measure customers' satisfaction, handle customer feedbacks/complaints and services recovery. Ensure restaurant has an optimal number of staff, take necessary actions to reduce staff turnover rates and make full utilization of manpower resources to maximize productivity. Responsible for training, motivating and leading the team to achieve the expected work performance. Responsible for compliance to all work and service standards, food preparation, hygiene standards in accordance with the restaurant quality, service, ambience & value guidelines, as well as relevant regulatory requirements. Manage shifts in rotation with the other restaurant management team to ensure proper hand-over/take-over of subsequent shifts. Complete daily paperwork, periodic inventories and statistical reports.

Requirements

Candidate must possess at least a Secondary School qualification with relevant working experience in restaurant or F&B industry. Possess sound knowledge of restaurant functions including cost management, customer handling, purchasing, manpower planning, people management, workplace safety & security and record-keeping. Ability to handle a wide range of activities, identify issues and recommend proper solutions to restaurant problems. Enjoy interacting with people and possess excellent interpersonal skills to maintain good relationships with staff and customer. Self-disciplined, self-motivated, enthusiastic in learning and keen in getting feedback for improvement. Always maintain high standard of personal hygiene, neatly attired and professionally groomed. Required to work on rotating shift basis which include weekends and public holidays.

Benefits

Uniforms On Job Training Career Advancement Allowances Staff Meal

Additional Benefits

Staff Meal Training Provided Staff Activities Allowance Provided Medical and Hospitalisation Leave EPF / SOCSO / PCB Annual Leave
Job Types: Full-time, Permanent

Pay: RM2,400.00 - RM2,700.00 per month

Benefits:

Maternity leave Opportunities for promotion Parental leave Professional development
Work Location: In person