Job Description

At Shangri-la Hotels & Resorts, we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Located at the heart of the Kuala Lumpur City Centre, Traders Hotel by Shangri-la is looking for an Assistant Sales Manager/Sales Manager.

As Assistant Sales Manager / Sales Manager we rely on you:

• Implement sales action plan to selected market areas as outlined in the marketing plan and effective account management to optimize business opportunities and provides updates to Director of Sales.
• Conduct daily sales calls and arrange familiarization/site inspection to hotels by corporate clients.
• Attends all pre-conference and post-conference meetings, as required, arranged by the events department.
• Promote and forward sales leads for other Shangri-La hotels.
• Aggressively source new business opportunity within industries through the assigned daily sales visit to volume corporate account by conducting minimum sales calls a week.
• Closely follows up with business leads, assigned project or duties and advise Director of Sales the job progress.
• Demonstrate strong negotiations skill to maximize the hotel profit in all revenue producing areas.

• Bachelor Degree or Diploma in Tourism/ Hospitality/ Hotel Management.
• Good command in writing & speaking English. Able to speak other languages will be an added advantage.
• Performs all duties and responsibilities in a timely and efficient manner.
• Maintains the highest standards of professionalism and attitude towards all hotel guests, clients, and employees.
• Develop and maintain close working relationship with all departments throughout the hotel.
• Inform concerned departments important VIP/group arrival well in advance.
• Good knowledge of computer (office) software and operates office equipment skillfully.
• Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.

Shangri-La Hotels & Resorts