Assistant Service Manager (proton 3s)

Kuantan, Malaysia

Job Description


Career Path: Service Assistant Service Executives / Supervisor Assistant Service Manager Service Manager General Manager
Main Responsibilities:

  • Responsible for the overall management, supervision, and control of the service and workshop operations in accordance with the policies and procedures established.
  • Manage and lead the After Sales and Service Department to provide our customers with quality and efficient preventive and comprehensive maintenance support services, as well as all of our other services.

Reasons Why We Need You:
  • We strive to work hard and provide customers with solid technical support and services.
  • Our team always deals with customer complaints and major incidents, such as parts or system failures.
  • We want to give great customer service, therefore, our team need to be able to answer customers\' questions and solve their problems.
  • To assist the company, monitor the service team\'s productivity and efficiency and look for ways to improve continuously.
  • Find out what training our team needs and give them training, opportunities to improve their skills and qualifications, motivation, and career development.
  • Motivate our team to reach high levels of skill and dedication while putting the customer\'s needs first.
  • Safety is our main concern; do ensure the team members maintain a clean work environment and a safe working environment.
  • Identify opportunities and create plans to put these changes into action to earn company BONUSES and INCENTIVES! Please provide assistance and advice on new potential business plans to us!
  • Management may delegate additional responsibilities to improve service business processes.

Required Skill(s):
  • Preferably a manager with a background in automotive, business administration, or something similar.
  • A Bachelor\'s Degree, Post Graduate Diploma, or Professional Degree in Automotive, or an equivalent, is required.
  • Required language(s): Bahasa Malaysia, English, and/or Mandarin.
  • This position requires at least 5 years of experience in a related field.


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Job Detail

  • Job Id
    JD884853
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuantan, Malaysia
  • Education
    Not mentioned