Assistant Supervisor, Linen & Laundry Services (kuala Ketil, Kedah)
Kedah, Malaysia
Job Description
:Job Responsibilities:
- Manage, train, and monitor team members and team leads.
- Direct and assign employees as needed to ensure all aspects of quality product or service delivery.
- Monitor employee compliance with operational standards, along with other department and company policies and practices.
- Reinforce customer service standards and ensure all employees are focused on always serving the customer.
- Assist in administrative duties including maintenance of files, records, and all required documentation.
- Immediately and respectfully respond to guest requests: report customer complaints to immediate supervisor and assists in resolving such complaints.
- Establish performance goals according to company philosophy for employees\' assigned role.
- Review and make changes to personnel assignments with managers and supervisors to ensure that the best employees are in each position.
- High School Certificate specialized in Laundry Operations
- At least 7 - 10 Year(s) of working experience in the related field is required for this position
- Independent and adept at working in groups, with the ability to interact with all levels of personnel.
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Job Detail
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Job IdJD1031686
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKedah, Malaysia
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EducationNot mentioned