Job Description

We\xe2\x80\x99re the world\xe2\x80\x99s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what\xe2\x80\x99s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

Job Details

The primary responsibility of this role is the recruitment of new panelists to specified demographic criteria (to maintain the consumer panel base) and the training of panelists both at the recruitment stage and through revisits. This role also provides administrative support to the Field Team.

WHAT\'D YOU DO:

1. Panel Recruitment:

• Recruitment of panelists on an on-going basis to quota set by the Field Supervisor/Manager and follows recruitment procedure at all time.
• Training of new panelists on how to scan purchase submission through Apps, correct purchase declaration and requirements of weekly purchase scan submission including explaining the incentive scheme
• Ensures quality panelists are recruited onto the panel thus ensuring an efficient panelist (pre live) conversion rate and a high continuity rate.
• Follow up call of new panelists to ensure maximum panel compliance and retention
• To ensure target samples achieved.

2. Panel Revisits

• Revisits existing panelists, conducting any necessary re-training on purchase declaration
• During revisits - confirm and update household details.
• Revisits can be face to face or phone-revisits, depending on the fieldwork planning.

3. Field Team Administration

• Field work Planning for outstation trips \xe2\x80\x93 e.g. booking of hotels; make appointment with panelists etc
• Preparation of all materials required for recruitment and revisits
• Updating panelist database and in-house reporting systems
• Conduct training on recruitment and revisit process for new field work personnel to ensure they fully understand panel recruitment/revisit procedures.
• Assist Field Supervisor or Operations Manager to manage external FW agencies and/or part time recruiters to ensure good quality recruitment and recruitment procedures are followed.
• Assist in conducting fieldwork observations as required by the Field Supervisor or Operations Manager.

WHAT\'D YOU BRING:

• College or university degree is advantage
• Knowledge of Microsoft Excel and Word Able to converse in English and Bahasa Malaysia
• Good knowledge in database management
• Strong interpersonal skills, with the ability to communicate with people of varied backgrounds
• Flexible approach to work, with the ability to work to targets
• Willingness to travel outstation
• Good team player.

WHAT\xe2\x80\x99D WE OFFER:

• Attractive annual leave (18 days in your first year and 20 days from the third year)
• Private health insurance cover
• Flexi-benefits (for Dental/Optical/Fitness class/Supplement/etc.)
• Team bonding activities
• Recognition programs.

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We\xe2\x80\x99re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you\xe2\x80\x99re not an exact match, we\xe2\x80\x99d love to receive your application and talk to you about this job or others at Kantar.

Country

Malaysia

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We\xe2\x80\x99re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you\xe2\x80\x99re not an exact match, we\xe2\x80\x99d love to receive your application and talk to you about this job or others at Kantar.

Kantar