Job Description

Job description

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we\xe2\x80\x99re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers shine brighter than others.

If you\xe2\x80\x99re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Assistant Vice President.

Why join us?

Issuer Service provides trustee and agency services across a wide range of products, including Escrows, Project & Export Finance, Securitization, Loans and Debt programmes.

Our proposition enables clients to pursue international capital market activities: we expedite movements of cash and securities, protect the rights of interested parties and we assist our colleagues in GBM/CMB with the identification of ISV solutionns to meet client requirements.

Corporate Trust team authorize/validate/monitor and ensure the processing and administration of all types of Bonds where HSBC acts as the Issuing and Paying agent. Loan Agency team authorize/validate/monitor the full range of administrative duties of servicing a deal, as well as gaining exposure to a variety of syndicated facility types. Business support / management team is responsible for reconciliation, static data maintenance, user access management and call-back.

If you are up for a challenge, looking for an exciting career, have the passion to learn, then come join us!

The Opportunity:

To manage the ISV Operations in Kuala Lumpur for UK jurisdictions, where we provide operational support within the Global Service Centre framework in Malaysia.

• Accountable for Loan Agency Operations, and Ancillary functions, offshored from UK.
• Building and maintaining a scalable end to end ISV process to support overall aspirations of the business.
• Responsible for entity and functional management of 40+ staff based offshore in Kuala Lumpur.
• Management of operational processes and control function to meet or exceed service level and regulatory requirements
• Responsible for continuous process improvement of existing processes, migration of new functions from the onshore business partner and driving efficiencies of a new system

What you\'ll do:

Financial

• Manage the annual budget and operate in line with the Annual/Rolling Operating Plan for ISV in KL
• Deliver to the year on year sustainable cost saves targets.

Customers / Stakeholders

• Establish and maintain effective relationship with business partners, global product function, and counter-part for ISV UK, in order to stay close to operational service requirements, identify areas of service improvement and standardized processes

Process

Co-ordination & Governance

• Establish and maintain appropriate operational governance structure across the offshored Loans functions.
• Ensure most appropriate organizational structures, systems, procedures and controls are utilized in support of HSS business. Implement change as necessary to realize process improvement or enhanced product offering.
• Implement effective management and performance reporting to monitor SLA and regulatory standards and ensure appropriate metrics are in place to meet these.
• Actively participate in system upgrade reviews/projects and recommend enhancements to improve automation and enhance the service offering.

Audit & Control

• Implement an effective control and risk management framework across operational disciplines.
• Implement strong risk management environment to negate operational losses, regulatory breaches and potential fraud.
• Execute an effective business contingency plan in line with group policies and business partner requirements.

People

• Recruit and retain the best people to support business goals and objectives.
• Motivate team performance through effective communication and implementation of best practice to achieve department and business goals.

Management of Risk (Operational Risk / FIM requirements)

• To continually re-assess the operational risks inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures, management restructures, and the impact of new technology.
• Awareness of the Operational Risk scenario associated with the role and acts in a manner that takes account of operational risk considerations.

Observation of Internal Controls (Compliance Policy / FIM requirements)

• Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
• Understands, follows and demonstrates compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy.
• Ensure compliance with GSM, FIM and BIM\xe2\x80\x99s

Requirements

To be successful in this role, you should meet the following requirements:

Qualifications

• University degree level, or equivalent practical experience / maturity.
• Business Management and/or additional certifications in Finance would be preferred.

Professional Skills & Experience

• Extensive working experience in the securities industry, to include:
• Knowledge of inter-bank offered rate based loan administration
• Knowledge of bond, notes and depository / calculation services would be preferred
• Management position with exposure to business partners across multiple geographical locations
• Proven experience in managing medium to large teams
• Prior experience in syndicated loan operations would be preferred

Personal Skills & Qualities

• Ability to communicate clearly, concisely and effectively in English, both oral and written
• Strong analytical and process improvement skills
• Proven ability to execute and deliver change, within an operational context.
• Effective leadership with requisite interpersonal skills necessary to direct and motivate a large team to achieve results
• Excellent interpersonal skills with the ability to build and maintain global and regional relationships at all business levels
• Strong collaborative management skills with the various stakeholders

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.

You\xe2\x80\x99ll achieve more at HSBC

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.\xe2\x80\x9d

***Issued By HSBC Electronic Data Processing (Malaysia) Sdn Bhd***

HSBC